Do you use social digital networks to communicate with citizens in your city or county? Can citizens “tweet” you about unrepaired potholes or malfunctioning stop lights? I’m looking for local and state level government practitioners to share stories about how cities and counties are using applications like Twitter, Facebook, RSS feeds and YouTube to communicateRead… Read more »
I couldn’t believe it when this tweet popped up: Was Texas Attorney General Jeffs sentenced to prison for sexually assaulting a child? Wait a minute… The Attorney General for Texas is Greg Abbott, not Abram Harker Jeffs. So, what’s going on here? If you look at the other tweets from Texas.gov, the Official State ofRead… Read more »
It might have different definitions, but a simple one by Bharat Mehra defines digital divide as “the troubling gap between those who use computers and the Internet and those who do not“. The term is usually incorporated in e-Government programas as a challenge need to be tackled to secure more up-take of government online servicesRead… Read more »
The Social Ecosystem*. The Social Ecosystem provides a structure within which all types of organizations live and interact. This ecosystem is open and inclusive of both public and private organizations and remains independent of geography and language. You and I are in a great place. We are in a virtual room, looking at an emptyRead… Read more »
The obvious definition of a hashtag is a word or combination of words, preceded by the hash sign (#) more commonly known as the pound sign on your phone. The practical definition is that hashtags are identifiers used on microblogging sites such as twitter to link a post to a particular subject. This allows otherRead… Read more »
This past weekend I was listening to Government 2.0 Radio and the guest was Carol Spencer, Web Manager for Morris County, New Jersey. Carol brings some truly unique insights to this role based upon her past roles as an elected official and multiple years spent in Marketing at IBM. I followed up with Carol afterRead… Read more »
Blog Series: So You Hired a Gen Y – Now Get The Most Out of Them! A Tolero Solutions blog series on how to utilize Gen Y using the Gen Y Recruitment and Retention Lifecycle™ By: Scott Span, MSOD Phase 2 – Assess In a previous post So You Hired a Gen Y – NowRead… Read more »
Last week, a friend told me about a presentation she’d just done for some local elected officials, on making government websites customer-friendly. She said the session had gone really well – they got it. But this is what caught my attention. She said some of these government officials had never thought about their websites inRead… Read more »
In a word…fear. That about sums up most local government leaders and their thoughts about the use of social media. As the government with the closest proximity to the public it serves, a lot of my peers worry about opening up another dialogue venue. Many aren’t familiar with social media sites and can’t envision whatRead… Read more »
In the true spirit of “wisdom of the crowds,” I’d like to ask GovLoop members one simple question: If you had to choose one reason why leadership must use, and embrace, social media, what would that one reason be? And why? (OK, two questions) I’m really curious about this. We [social media practitioners] often hearRead… Read more »