Run a Google Image search on Sales Pipeline Diagram and you’ll see what I mean. I did, and saw lots of funnels, flowcharts, and decision trees, none of which convey the accurate function of a productive pipeline. Having fallen in this same trap myself once upon time, I want to convey a concept that IRead… Read more »
Can it really be? A benefit coming out of the recession? It seems so, as the recession some claim is accelerating a change (at least in the corporate world) toward more flexible work schedules. Currently, one of five Americans works non-typical work hours (nights, weekends, rotating shifts, etc). With the recession still in force, expertsRead… Read more »
Last week I had my first experience with using Twitter for a technical support issue. Who would think you could get instant customer service from a little tool called Twitter. I was very impressed with how fast and willing the computer company was to help me with my issue. Quite frequently I still hear “IRead… Read more »
I had my own Wimbledon moment this week. Played tennis with a friend to a 5-5 tie Tuesday morning. Then like Mahut I finished that set this morning and lost 8-6 and then lost the 2nd set 6-2. Life lessons from tennis… I play better if I’m not thinking ahead to the next point orRead… Read more »
I’m posting this a day early, in advance of the July 4th holiday weekend… The White House lifts the ban on cookies, the nation’s smallest state makes a big impact on its website thanks to a five-second quiz, USA.gov compiles a list of government apps, and Gov 2.0 experts give tips on avoiding social mediaRead… Read more »
Collaborative brainstorming online is all the rage these days. It’s a powerful tool for government to involve the public by inviting people to offer ideas and start discussions that will inform government decisions. But, as with so many other innovations in government, engaging the public in a meaningful way takes more than just “putting upRead… Read more »
Wait, isn’t every day Social Media Day around here??
Let’s face it. You cannot truly measure employee output, once you are managing people who are not producing or processing widgets per hour – people we call, erroneously, “knowledge workers.” People who are useful and productive because of the relationships they maintain, the external sources they consult to solve problems, and the imagination they bringRead… Read more »
As you may recall, in part one of defining the Social Organization we discussed a few reasons why we need a new view of the world. We also took time to define The Social Organization in very simple terms: The Social Organization will use standard approaches that make it easy for customers/citizens to find andRead… Read more »
There was an interesting post on GovLoop about the why of social media. The post boiled social media success down to conversations. Social media is viewed here as another channel to reach people. Under such a regime, traffic becomes a focus. “How many people are using these tools?” The focus is on providing information toRead… Read more »