3 Steps to Turn Boring Standards Into Innovation
Basic standards are the foundation to build more effective and innovative federal services for the future.
Communications
When the Big Bad Wolf Comes Knocking
A legal framework drives any federal agency re-org, and information is aplenty if you look for it. And there are actions you can take to position yourself for the future (more on that next week). So let’s do a brief deep dive.
Storytelling to Promote Employee Engagement
What does it mean to be “engaged” at work? Your agency’s leaders hope it means you come to work each day, committed to do your very best to help the organization advance its mission.
Maneuvering Government ADA Website Compliance
Web Content Accessibility Guidelines (WCAG) 2.1 defines how to make Web content more accessible to people with disabilities.
Elevate Your Next Project with These 5 Free Photography Sites
Because many government organizations can’t afford quality image subscription services, they often avoid photography altogether – which can lead to lengthy, text-heavy reports. Fortunately, there are several websites specializing in royalty-free photography!
5 Things You Can Do to Reduce Workplace Incivility
If someone uses an unfriendly tone, or forgets to include your name on the meeting invitation, or rolls their eyes when you begin to speak during the meeting, does that indicate malicious intent or are they simply having a bad day?
How to Integrate and Reinvigorate Your CX
Agencies need a way to seamlessly integrate citizens’ preferred communication streams in order to drive an improved experience. Learn how by reading this post.
Viewing Generational Differences Through a Cross-Cultural Lens for Effective Management
We all, regardless of our age, generation, or cultural background, have a lot to learn from one another and much to offer as well. When we value and embrace our differences, the potential for growth is virtually limitless!
Why It’s Actually Perfectly Okay to Say “Sorry”
Saying “I’m sorry” isn’t just good manners; it’s a key component of one’s emotional intelligence.
Clearing Things Up: Plain Writing Act Guidelines
Let’s look at a few Plain Writing Act guidelines to consider as you produce your agency’s content. Your readers are counting on you.