At the closing session of the Parafest conference that I attended, and at which I spoke about Social Media and Collaborative solutions, the product management of Parature shared this slide. The slide represents the results of polling customer, throughout the conference, about their concerns, their questions, about adding social channels to their customer service efforts.Read… Read more »
As many of you know, I was asked by the folks at GovLoop and 1105 to moderate a session at the OGI conference earlier this week. I hope that you guys appreciate it if I share the results of that session with the rest of the GovLoop community who wasn’t able to make it toRead… Read more »
ClearedJobs.Net has been a long-time presenter of Transition Assistance Program (TAP) classes around the Washington DC area. Today, ClearedJobs.Net will be presenting at a TAP class being held at Fort Meade, Maryland. In the spirit of Military Spouse Appreciation Day, an annual recognition taking place the Friday before Mother’s Day, today’s TAP attendees are beingRead… Read more »
The traditional bureaucratic leadership style, typical in governmental organizations, limits employee flexibility in the workplace. Elected and appointed officials, whose leadership styles depend heavily on bureaucratic and directive approaches, inhibit innovation and employee clarity about the expectations set for them. Senior government officials who engage in a broad repertoire of leadership styles, on the otherRead… Read more »
Join us tonight at 9 EST on Twitter for #localgovchat. Topics: Are we making real impact or just playing w/ ‘cool toys’? Is gov really flipping funnel? See all transcripts from past chats at http://localgovchat.com. See you tonight.
VERY INTERESTING COMMENTARY From the Gartner Blogs Legacy systems are not socially adaptiveMay 5th, 2010 · Author: Mark McDonald Business executives, technologists, academics and journalists marvel at the emerging power of social technologies aka Web 2.0. They see developments in social media as transformational, ushering in a new type of computing – social computing. TheRead… Read more »
Yesterday Mr. GovLoop ran the “Case for Cool” (uh who else were they going to get to run it!) session at the OGI (Open Government Innovations) Conference in DC. The gist of the session was to show how younger government leaders are trailblazing and using Web 2.0 technologies to usher in the new brand ofRead… Read more »
This morning I attended a great session at the Open Government and Innovations Conference in Washington, DC, led my Amanda Eamich and Karen Malkin, both of the USDA. They broke out session participants into three groups based on the Open Gov pillars – collaboration, participation and transparency. As we split up, it felt a bitRead… Read more »
Originally posted on www.andrewdwelch.com at http://www.andrewdwelch.com/2010/05/hospital-ship-usns-mercy-deploys.html. Deployments of the United States Naval Hospital Ship USNS Comfort have become one of my favorite topics to cover here. In reverse chronological order over the last year: Haitian Mother and Child Reunited Aboard USS Nassau; Christopher Albon on “Designing The Next Hospital Ship and Lessons From Haiti”; USNSRead… Read more »
In his latest VLog (http://is.gd/bTIJZ), @cheeky_geeky (Mark Drapeau) asks those of us who work with government why we would use what he calls an unreliable service (Twitter and Facebook) on official government websites providing these services with a de facto endorsement. I think Mark clearly knows the answer. I think the fact that he isRead… Read more »