Communications

OMB’s New Guidance on Social Media is an Improvement – But There’s a Catch

By Dennis D. McDonald, Ph.D. There are many discussions going on about the OMB’s recently issued Social Media, Web-Based Interactive Technologies, and the Paperwork Reduction Act. Basically, this guidance makes it easier for Federal agencies to use variety of social media and “web 2.0” tools for interacting with the public without having to go throughRead… Read more »

Steve stole my title: 10 Reasons Why Government Shouldn’t Use Social Media ;)

Last week I hosted a session for the BC Public Service community on the topic, ‘The Future of Social Media in Government,’ in which Steve Ressler was a guest presenter. As Steve has mentioned, I opened the session listing the top 10 reasons for why we shouldn’t use social media in government. Being the CommunityRead… Read more »

Social Media in Gov is Like Riding a Bike, Seriously

When my son turned three, we got him a bike with training wheels. He did quite well, but when it came time to take off those training wheels, he violently refused. Even a three year old knew that going from four wheels down to two would increase his chances of falling from zero to incrediblyRead… Read more »

DOT releases Open Goverment Plan

Today DOT released its Open Government Plan on www.dot.gov/open. Here’s a peek at the Executive Summary. DOT welcomes your feedback! “The President’s Open Government initiative represents a significant shift in the way Federal agencies conduct business and engage the public. The Department of Transportation (DOT) recognizes that the Open Government initiative is about more thanRead… Read more »

How can federal agencies use social media to increase civic participation?

Anna York and I have spent the last 6 months working on a report looking at how U.S. Federal Agencies can use social media to enhance civic participation. Our work focuses more on the civic participation side than the web 2.0 side, and we hope that this report will help agencies as they begin toRead… Read more »

Social Media Guidance – Section Three: Key things to consider before getting involved and useful contacts

Section Three: Key things to consider before getting involved and useful contacts Checklist of key things to consider: Do you understand and have the resources available to undertake your activity and to maintain an effective presence in your chosen social media site? Can you demonstrate a real business need to undertake this activity? Which businessRead… Read more »

Social Media Guidance – Section Two: Guidance and tips on using social media in different scenarios

Section Two: Guidance and tips on using social media in different scenarios To undertake your duties in this online space there are several different roles you may find yourself in. Sometimes these roles may be combined but more often you will be acting in a distinct capacity. Below are the types of role you mayRead… Read more »

Social Media Guidance – Section One: Personal and professional responsibilities

Section One: Personal and professional responsibilities This details personal and professional responsibilities for the participation in or use of social media as part of your job or whenever you identify yourself in a professional capacity as a DCC employee. 1. Personal use of social media Whether or not an individual chooses to create or participateRead… Read more »

Social Media Policy

Social Media Policy Devon County Council is committed to making the best use of all available technology and innovation to improve the way we do business. This includes using all reasonable and cost-effective means to improve the way we communicate, reach out and interact with the different communities we serve. ‘Social media‘ is the termRead… Read more »