I had the opportunity to speak with Savi Swick who works for the Health and Human Services Agency for the County of San Diego. She is deeply engaged in many county initiatives to better serve the community. I appreciate the time she took to discuss her role and ambitions. Thank you Savi! 1. What isRead… Read more »
When citizens come to your website, what’s the first message they get? Is it, “we care about YOU, and we’re going to make sure you can do what you want?” Or is it, “first let me tell you about me?” I read two interesting articles this week about how important it is to show yourRead… Read more »
We have some very exciting news to share with you. We just completed the FIRST broadcast of our weekly web radio show titled “Wild West Online Marketing”. Oklahoma’s small businesses have been asking for more information on how to effectively market themselves online. You asked for it, and we created it! This show is beingRead… Read more »
It’s the heart of the GovLoop philosophy that there are smarter people than the GovLoop team who have great ideas on how to make GovLoop awesome. That’s why we ask questions like “what do you want to see on govloop” and have groups like the GovLoop Community Leaders. As part of this push, I’ve beenRead… Read more »
Government of the people, meet the people. With technology making our world smaller and more closely interconnected than ever before, it seems only natural that new social media like SeeClickFix.com could link citizens and government in productive dialogue about issues affecting the public space. Recently we helped bicyclists in Lansing, Michigan help clean up debris-coatedRead… Read more »
“…only 18% of Apps.gov services enable agencies to comply with public records laws” If you’re viewing your town’s Facebook or Twitter account, chances are the city attorney is still recovering from a social media migraine. And you may think I’m joking, but somewhere in your state a government webmaster is printing comments made on theirRead… Read more »
You should know that the local authority web manager has a pretty hard job and is often stuck in between a rock and a hard place. Often with no budget, no resources, but yet still required to manage a service delivery platform, communications platform and a citizen engagement channel. How do i know this, wellRead… Read more »
The Los Angeles Fire Department is a pioneer among public safety agencies and emergency responders in the usage of social media. The Department’s initial social media efforts began in 2005 and have since garnered recognition nationwide. LAFD’s presence is spread across multiple social media channels including Twitter, Facebook (look up the group “Los Angeles FD),Read… Read more »
Am I the only one thinking this when seeing Steve’s new avatar over at Twitter? 😀
Just read an interesting article on a Washington survey from the National Journal. Interesting to see that Social media seems to be a bigger deal to Government than private sector. The results: Over 1/2 of Capitol Hill staffers, federal executives and employees of corporations, lobbying firms, nonprofits and other private sector organizations view Twitter asRead… Read more »