GL TV – Prepared in Plano’s Hal G
Interview with Prepared in Plano‘s Hal G talking about how they use social media to outreach on emergency management issues in the City of Plano. Favorite
Communications
How-To: Run A Gov’t Agency Twitter Feed – TSA Example
TSA Blogger Bob on @tsablogteam’s Twitter Presence Why Engage? -Engage the Public -Debunk Myths and False Allegations -Explain the Why of Policies and Procedures -Humanize Workforce -Defend the Agency -Announce New Initiatives Twitter – Like throwing a stone in a pond Twitter Tips -Refrain from tooting thine own horn -Be responsive -Establish a relationship withRead… Read more »
Moving from Attention to Engagement to Participation – More World of GovCraft
Continuing my thinking on the World of GovCraft, I’ve started to think about what the real challenge is for government, various comments suggested that Government is so disconnected that it is unlikely that we will start to bridge the gap. But i’m starting to wonder whether this just an illusion and we are only creatingRead… Read more »
Top 10 – What Works in Social Media
Tips from LTC Gerald Ostlund of Army Reseve What Works in Social Media in Gov -10 + One -Don’t ask permission and start small -First person – find a storyteller -Make the fan part of the story -Relevance trumps frequency -A great photo goes a long way -Raw, real, even messy video -Don’t edit realRead… Read more »
Privacy News Highlights – March 8th Week
Biometrics CA – Public to be Consulted Before Biometrics Added to Passports Passport Canada has confirmed it will schedule consultations to gather public input before a plan to incorporate biometric technology into passports moves forward. The consultations are expected to begin in early April. Proponents of the plan say biometric passports, which include such dataRead… Read more »
Top 10 – Social Media Tips from Southwest
Top 10 Social Media Tips from Southwest -Don’t be afraid to join the conversation -Build a strong team -Establish channels before a crisis -Set the tone for the conversation -Act Fast -Be gracious, be honest, be real -Doesn’t have to be perfect -Speak the language of your audience -Have a thick skin-Be all in Favorite
City of Sugar Land – Avoiding Social Media Turbulence
FY10 City Manager Established Strategic Project to figure out if we could do it and how to do it -Evaluate Policy Needs First-Establish Social Media as an Additional Official Commnication Tool Leadership wanted to know-What other local gov agencies currently using? Primarily interested in what other state of TX doing? -What info being communicated? -Policy/guidelinesRead… Read more »
9 Ways City Councils Can Use Facebook
This is a crosspost of http://dotgov.com With more than 50 million Americans on Facebook, there is no better place to bring local government to their constituents and to engage constituents in their City Council. Yet, a search for City Councils already on Facebook results in mainly United Kingdom and Australian Councils; American Councils number lessRead… Read more »
Prepared for Plano – Live blogging from Soc Media for Govt
Prepared in Plano Internal challenges-legal – establish a workable policy -PIO – empower PIO-Records – Policy for record keeping, who keeps them, how does your legal requirements overlap-Credibility/Verification – Use widgets on official site, come up with logo or name that is persona, post links to your media sites to show authenticity External Challenges -MaliciousRead… Read more »
Maximize Travel and Conference Planning on Twitter
There is so much information out there on Twitter, how do you find the information you need? The simple answer is to use hashtags, but which ones? Below is a list of my favorite hashtags to follow when planning travel and conferences. Please feel free to add any that I may have missed. Travel: #traveltuesdayRead… Read more »