Email Etiquette in the Age of Brevity
Professionalism is always a priority. Here are important tips for maintaining email etiquette in the age of brevity and 8 second attention spans.
Communications
Summer Reading List: Power Up Your People Skills
Your summer reading list can be entertaining and useful. Check out these titles to master communication and people skills.
Hosting Conversations for Social Change
Creating a safe meeting space to have deeply impactful conversations ultimately leading to social change can be challenging. Here’s how you can get through.
Social Media and Crisis Response
Social media has revolutionized the way people react to crisis situations, especially the way organizations structure their crisis communication plans.
Developing a Communications Plan with the Right Digital Tools
Developing a communications plan that leverages digital tools is one way to overcome the challenge of driving citizen participation in government services.
How to Stick to Your Digital Marketing Goals
There’s a better way to set digital marketing goals and stay motivated. Follow these seven simple steps to stay on course in 2018.
Feedback Dies Every Minute You Don’t Read This Article
The first known use of feedback was in describing a mechanical process. It has evolved to be something that affects people’s morale, their relationships and even an organization’s bottom line. This article takes a look at how to give better feedback and take it.
What Public Servants Can Learn from the Royal Wedding
It is a long way from Windsor Castle to city hall. Still, public relations at any level depend on how well the individuals involved play their roles on their own respective stages.
Will Your Website Get You Sued?
In 2017, almost 500 companies were sued in federal court for having websites that are inaccessible—i.e., not fully usable by people with disabilities. Here’s what you need to know to protect your organization.
Socrates: The World’s First Transformational Leader?
Socrates inspired critical thinking through questions. A transformational leader can apply his method and inspire the same in her team.