Communications

How-To: Communicate via Social Media with Minimal Budget & Reduced Staff

Citiies on social media with over 500+ -fans on facebook – 16% -followers on twitter – 9% Local gov is often late to game City of Reno-Around the Arch blog -Wordpress blog – one click install-iframe site in their blog -28,000 views on YouTube channels Get a government YouTube channel – [email protected] -get additional branding-canRead… Read more »

How-To: Run A Gov’t Agency Twitter Feed – TSA Example

TSA Blogger Bob on @tsablogteam’s Twitter Presence Why Engage? -Engage the Public -Debunk Myths and False Allegations -Explain the Why of Policies and Procedures -Humanize Workforce -Defend the Agency -Announce New Initiatives Twitter – Like throwing a stone in a pond Twitter Tips -Refrain from tooting thine own horn -Be responsive -Establish a relationship withRead… Read more »

Moving from Attention to Engagement to Participation – More World of GovCraft

Continuing my thinking on the World of GovCraft, I’ve started to think about what the real challenge is for government, various comments suggested that Government is so disconnected that it is unlikely that we will start to bridge the gap. But i’m starting to wonder whether this just an illusion and we are only creatingRead… Read more »

Privacy News Highlights – March 8th Week

Biometrics CA – Public to be Consulted Before Biometrics Added to Passports Passport Canada has confirmed it will schedule consultations to gather public input before a plan to incorporate biometric technology into passports moves forward. The consultations are expected to begin in early April. Proponents of the plan say biometric passports, which include such dataRead… Read more »

City of Sugar Land – Avoiding Social Media Turbulence

FY10 City Manager Established Strategic Project to figure out if we could do it and how to do it -Evaluate Policy Needs First-Establish Social Media as an Additional Official Commnication Tool Leadership wanted to know-What other local gov agencies currently using? Primarily interested in what other state of TX doing? -What info being communicated? -Policy/guidelinesRead… Read more »

9 Ways City Councils Can Use Facebook

This is a crosspost of http://dotgov.com With more than 50 million Americans on Facebook, there is no better place to bring local government to their constituents and to engage constituents in their City Council. Yet, a search for City Councils already on Facebook results in mainly United Kingdom and Australian Councils; American Councils number lessRead… Read more »