This document refers to a publication which focuses on English local authorities (i.e. municipal government), but I think the same arguments hold and it also features a number of international examples. There are a lot of really good, really valid reasons why local government is not always an early adopter when it comes to newRead… Read more »
Netflix is a subscription based DVD rental service that lets its customers browse thousands of movies online and then delivers them though the mail system. With so many movie choices available and to be competitive with brick and mortar rental establishments, Netflix has improved its customer satisfaction though numerous user interface improvements, movie distribution centers,Read… Read more »
Greetings from the Hokie Guru… been a while since I’ve posted here… and I’m in this Executve Master of Public Policy graduate education program at Georgetown University (for Inspector General personnel… you can see more about our mission right here)… it’s taking quite a bit of my time. you can see the curriculum right here.Read… Read more »
This is a repost from my blog recoveringfed.com. At my car dealer this morning bringing the old 2001 Mazda in for service. (I need to give a shout out to Rosenthal Mazda in Arlington, VA. They provide free if somewhat poky WIFI. And I guess as a blogger I need to state clearly that RosenthalRead… Read more »
The State Department visualizes data, the FBI has an app for that, the First Lady offers prizes to get kids moving, and the Department of Homeland Security sniffs out a unique mobile application, all in this week’s version of the Rock Creek Roundup. –Earlier this week, the State Department, in conjunction with the University ofRead… Read more »
I read this interesting article this morning by Gerry McGovern about some ‘protective’ (my description) thinking behind most web pages. I was wondering if you see this as true for web pages published by your government agency. One would hope that government agencies publish actionable information. Do you think this is more of a concernRead… Read more »
Words can be powerful. They influence purchases – “I’ll buy this good over that good”. “This good is better for me”. “I want that”. In government, they affect public opinion – “I am/am not for government sponsored healthcare reform”, “ I am for less taxes” “We need more roads”. This is why the industry ofRead… Read more »
We generally have a disconnect between the person, business, or agency that we want to be and the reality of who or what we are today. This disconnect is a great thing, an opportunity for growth an opportunity for improvement. However, when not understood, it is also a major pain point, something that leads yourRead… Read more »
As many of you know, the birth of my first child (a boy!) is imminent. We just crossed the 39-week mark yesterday and we are just buzzing with excitement in the Krzmarzick household. So I set up a Twitter handle for him already: @WizKidKriz And, of course, I am planning to create a GovLoop profileRead… Read more »
“Social Media” is a squishy topic to a lot of people, and particularly to decision makers within many organizations. The gurus seem to know what they are talking about — mostly — but even the concept of “social media expert” is riddled with fallacy. The problem, as I see it, is that social media hasRead… Read more »