Communications

Politicians, Officials Will Find Twitter Friendlier Than Facebook

Do other people’s tweets show up on my page? That’s a common first question from officials contemplating Twitter. And the ‘no’ answer is why, as social media use by politicians, officials and agencies goes increasingly mainstream, Twitter will beat out Facebook as platform of choice. This will hold true especially for official use, as publicRead… Read more »

Third Annual Citizen Service Award – Nominations now being accepted

Happy new year to all of you ! GSA’s Office of Citizen Services is pleased to announce that nominations are now being accepted for our Third Annual Citizen Service Award. This year’s program is open to federal, state, and local government agencies. The Citizen Service Award is designed to: Recognize government offices that have superiorRead… Read more »

Government Use of Tweetstreams

I just had an interesting discussion with several people, including privacy officers and ethics people revolving around the use of a Federal agency using/repurposing tweets and any potential privacy issues involved with doing so. Things seem a little unresolved and further discussion will be happening, but I’m hoping the GovLoop community can help address someRead… Read more »

My Twitter Senate Experiment: Overview

First off, I believe in the potential of the open government initiative, government 2.0, whatever you wish to call it. My goal is simple, to baseline where we are in terms of basic social engagement at one of the highest levels of our government… The Senate. Here is my approach, for better or for worse:Read… Read more »

Will politicians understand that Twitter is not for one-way social interaction?

Business leaders are often far ahead of Federal-level public officials, at least in my personal experience, in understanding the use of social media strategies, tactics, and tools. I read this post, a scorecard of sorts, of government 2.0 from a “joe-average-citizen” perspective. Good post, worth a read. Understand this, there are plenty of politically activeRead… Read more »

New Year, New Manor Innovations

It seems like today so many agencies are plagued by the expenses of online web development and associated hosting; Manor was no different. Smaller agencies pay thousands of dollars to private companies to developed attractive websites that can be done at a fraction of the cost. After discussing my frustrations with Luke Fretwell, the founderRead… Read more »

List of Editors, Columnists, Journalists, Reporters & Media, Writers On Twitter

I have just posted an external blog with lists of Editors, Columnists, Journalists, Reporters & Media, Writers On Twitter. All though there does not seem to be a communication best practice yet, I am sure these lists could be morphed into one. And, what is missing is an entire list of government public affairs personsRead… Read more »

Shooting and Blizzard Show the Potential of Social Media in a Crisis

Social media channels are powerful communication tools normally but when incorporated into your crisis action plan they can add a valuable weapon to the government public affairs arsenal. Two recent events on Army installations with very different results demonstrated this clearly. The reviews aren’t close to being done on all the things that went rightRead… Read more »