Communications

Tactical Approaches and Governance relating to the Open Gov Directive

After combing through the Open Government Directive very carefully over the last few days, I transitioned from the strategic to the tactical and started asking the question: How are we actually going to get all of this work done in the next 120 days? Given, the directive calls for some discrete action within the nextRead… Read more »

Transparency and Accountability through Performance-Based Engagement

Interesting article by Ryan McCullough, Govplace VP of Federal Division, about “Transparency and Accountability through Performance-Based Engagement”. Ryan has firsthand knowledge of applying a performance-based engagement approach to federal IT projects. Of important note, Ryan was awarded 1105 Media’s Rising Star Award for his work in delivering a solution delivery methodology founded in a performance-basedRead… Read more »

The Dangers of Being Too “Positive” in a Team Building Process: Or Don’t Just “Have a Nice Day!”

“You’re being negative!” Recently I led a team building workshop, and that was a federal government Division Director’s reply to my questioning, “Why the ‘Front Office’ meeting had not been working?” Preceding my operational assessment a number of people noted: a) that for several months people were not bringing relevant agenda issues to the meetingRead… Read more »

Can We Have a Mobile City Hall?

I’m a huge fan of the potential of government moving into the mobile realm. I firmly believe that mobile is the future and it is a platform that government should be working on. One interesting potential connecting mobile and government is the idea of using mobile apps to report city blights (potholes, graffiti, etc). ThisRead… Read more »

To the USDA:

Barack Obama won the presidency, in large part, because of his ability to harness the power of social media. He did not shy away from Facebook or MySpace in fear of repercussion or negative feedback. He created an organic, powerful movement by engaging his supporters often, with the tools they already use on a dailyRead… Read more »

Public Records…Tools to Archive Twitter and Facebook

I have been a social media/networking advocate for the past year. I have really enjoyed seeing all the ways government has opened up and embraced using social M/N tools to enhance their communications with their constituents. However, many governments are still in the beginning stages of figuring out how to use the tools, create aRead… Read more »

Mission Tenants: The missing link in collaboration success

My colleague (and new GovLoop friend) Andrew posted a bang-up deck on measurement earlier today. I love metrics and poring over data, so I refer you to it. Good stuff. Already, organizations that are focused, proactive and disciplined about measurement are seeing good results. For example, last week, my nGenera colleague Laura Carillo presented atRead… Read more »

Measuring Social Media and Determining Next Steps

Slides from a presentation I delivered this past Monday at the Advanced Learning Institute’s Social Media for Government conference. What do you think of the method we lay out? Would this method be useful in your agency? Measuring Social Media And Determining Next Steps View more documents from GovLoop. Favorite