Communications

Member of the Week: Nancy Heltman

“Never doubt that a small group of thoughtful, committed citizens can change the world; indeed, it’s the only thing that ever has.” Margaret Mead As human beings continue to have significant impacts on the environment and its resources, education is the perfect tool to inform individuals of how their behaviors and patterns are having negativeRead… Read more »

Will social media deliver on enterprise collaboration in 2010?

As the end-year reviews and new-year predictions and resolutions arrive in my inbox, I have been thinking about what has been the biggest impact or change in the collaboration arena. The biggest change I find is that the differentiation between social media software and collaboration applications has almost disappeared from the positioning messages. Traditional CollaborationRead… Read more »

“You can’t fax a handshake”

In an article in this morning’s NY Times about the President’s meeting with bankers yesterday (“Putting Obama On Hold”) the article closes with this line about the unfortunate absence from the meeting of three of the big bank CEOs: “There’s an expression that many bankers already know…when people need to be reminded of the importanceRead… Read more »

Measuring Relationships From Social Media

I had an opportunity to meet Katie D Paine on July 22nd at an Open Government and Innovation conference in DC. Katie specializes in public relations and measuring their effectiveness. Her commanding presence underscored her depth of knowledge, and her open and friendly demeanor in a one-on-one situation proved to me that she practices whatRead… Read more »

Tactical Approaches and Governance relating to the Open Gov Directive

After combing through the Open Government Directive very carefully over the last few days, I transitioned from the strategic to the tactical and started asking the question: How are we actually going to get all of this work done in the next 120 days? Given, the directive calls for some discrete action within the nextRead… Read more »

Transparency and Accountability through Performance-Based Engagement

Interesting article by Ryan McCullough, Govplace VP of Federal Division, about “Transparency and Accountability through Performance-Based Engagement”. Ryan has firsthand knowledge of applying a performance-based engagement approach to federal IT projects. Of important note, Ryan was awarded 1105 Media’s Rising Star Award for his work in delivering a solution delivery methodology founded in a performance-basedRead… Read more »

The Dangers of Being Too “Positive” in a Team Building Process: Or Don’t Just “Have a Nice Day!”

“You’re being negative!” Recently I led a team building workshop, and that was a federal government Division Director’s reply to my questioning, “Why the ‘Front Office’ meeting had not been working?” Preceding my operational assessment a number of people noted: a) that for several months people were not bringing relevant agenda issues to the meetingRead… Read more »