Can’t attend the premier symposium on Homeland Security and Homeland Defense? You can still benefit by using social networking. The Twiter site goes live at 7am (NHDFoundation) where you are encouraged to ask questions of both vendors and speakers (will will hand deliver them and get you answers). We will be running a live FlickrRead… Read more »
The dominant first year theme of the new Administration has been the importance of achieving “transparency” to build citizen trust. The transparency ideal—inarguable in principle—is difficult in execution. To this end, most of the available leadership bandwidth has been consumed by public promotion of a data centric portal strategy as a means to achieve transparency.Read… Read more »
http://www.thecsaedge.com/EdgeNov09.pdf Hi Everyone – We all know that good service is fast service. And government is notorious for moving too slowing and having processes that are much to complicated. Red Tape, anyone? Kaizen process improvement is a quick way to make huge improvements to processes by cutting the seven categories of waste. Also in thisRead… Read more »
In case anyone needs more reasons why investing time in social media should be strongly considered, especially at the local government level, I offer this case study (from my own view, of course). In the last three weeks, the H1N1 vaccine has been slowly rolling out to local jurisdictions. In Fairfax County, we’ve now hostedRead… Read more »
Twitter has started its mass roll out of lists and I just created my first of public sector people (and hangers on) I follow. I laughed out loud when I clicked through to see I’d been already added onto 28 existing lists – and what those list titles are. According to some of my followers,Read… Read more »
I am new to my position, I am looking for guidance on creating a Communication Plan for MS State Personnel Board.
Last week, I published my assessment of what’s happened in the past year to implement the Federal Web Manager Council’s White Paper: Putting Citizens First – Transforming Online Government. Since then, I’ve been thinking about what could kick-start real progress in implementing the vision of this paper…and a broader government-wide commitment to Citizen Services. SoRead… Read more »
There are so many nifty Twitter tools out there, but my enthusiasm was always dampened for the ones that asked for my Twitter username and password. Why on Earth would I trust them? If they were really that good, I would use them and then immediately change my password. Then Twitter introduced OAuth, named forRead… Read more »
“We shouldn’t be afraid to fail.” “Let’s make smart mistakes.” At TWTRCON DC in October, I had an inspiring and enlightening conversation with Air Force Emergency Technology Chief Capt. Chris Sukach. Capt. Sukach not only gave real-world examples of Gov2.0 success and failure, she addressed the need to have a culture of “smart mistakes” head-on.Read… Read more »
As noted in Part 3 of this series, the vast majority of social media websites allow users to identify who they work for as well as other information about their employment. If employees complete this information, they are to some degree acting as representatives of the organization and all of their posts may reflect onRead… Read more »