I have been meaning to write this piece for a while after some sessions with various teams working on how Government can make better use of technology to deliver their services to citizens. However the same principle comes up pretty rapidly in similar conversations in a lot of different industries as we try to comeRead… Read more »
In gov’t web management circles, a common assumption is that there isn’t much interest in agency heads. Rather, people come to us for information or to do things like get their driver’s licenses. I discuss this idea with my friend Candi Harrison on a regular basis, and she’s blogged about how much she dislikes makingRead… Read more »
I work at the US Environmental Protection Agency, and we’re trying out some old tools in new ways. Currently, our enforcement office is using two blogs to post concepts and then taking comments from anyone who wants to join in. 1) Setting environmental enforcement priorities 2) Establishing a plan to improve enforcement of the CleanRead… Read more »
Don’t worry, I still believe social media is cool, but check out the perspective in the article: “Automation Killed The Social Media Star” it is stated that, “Chris Brogan (@chrisbrogan) tweeted the following: ‘Social media isnt cool. Human interaction is cool. Just fyi.’ ” I like the thought process in the article and it justRead… Read more »
We live in an “instant information” age, with 24-hours news channels on TV, radio, and the Web, all needing information and wanting exciting, attention-getting headlines. This creates an environment where managing the message to the media takes on heightened importance, since the chance for a misstep to go unnoticed is slim. We have all seenRead… Read more »
Last night, while sitting on my rooftop, I noticed two things: first, it was getting too dark to read the book in my hand; second, the setting sun was a sight that could rival an impressionist painting. “Must capture,” I thought, as I ran downstairs to get my camera. When I returned to the rooftopRead… Read more »
As you might know from my last post, I was scheduled to spend some time with the fine folks at the Supreme Headquarters Allied Powers Europe in Belgium these last few weeks. Due to the hotel situation, my lack of cell phone coverage, and the quirky copyright and IT policies at the NATO military headquarters,Read… Read more »
Gov. Dave Heineman on statewide EHRs, public safety communication and more. Click for Video
Republished from eGov AU. When I wrote my first online community engagement strategy for Telstra’s Wireplay service in 1997, one of the factors I considered was how to ‘complete the loop’ – integrate inbound and outbound online channels to reach, engage and promote interaction across the widest possible audience. In those days we used massRead… Read more »
Busy weekend, so consider this the “day-late but hopefully not dollar short” edition of the week in review… ~~~~~~ Great commentary posted on the “Web 2.0 Revolution” by GSA CIO Casey Coleman over at Federal Times last week where she draws parallels between Revolutionary War pamphleteer Thomas Paine’s “Common Sense” writings and the rise ofRead… Read more »