Communications

Knowledge@Wharton: Information Security: Why Cybercriminals are Smiling

Hardly a week goes by without some new internet security snafu being reported. And with web usage exploding, expect to hear about a lot more. According to a new analysis from Forrester Research, the number of Internet users is forecast to grow 45% globally over the next four years, reaching 2.2 billion by 2013. MoreRead… Read more »

GovLoop Project of Week: The BIG Experience

‘The BIG Experience’ is a weekly radio broadcast sponsored by Blacks in Government (BIG) that airs every Thursday at 11a ET. The show is designed to address a variety of issues that affect government employees at the Federal, state and local levels and to inform the overall community of scheduled events with the African-American andRead… Read more »

David McClure: Longtime IT analyst and investigator to lead GSA citizen services unit by Gatham Nagesh, NextGov

A veteran information technology analyst and former Government Accountability Office official has been appointed to lead the General Services Administration office in charge of interacting with the American public, the agency announced on Tuesday. David McClure will take over as associate administrator of GSA’s Office of Citizen Services and Communications on Aug. 24. The officeRead… Read more »

Do Government Agencies Need Viral Video Response Teams?

“On Easter Sunday in a small mountain town, the intentionally playful actions of two employees quickly became a worldwide marketing nightmare for a large company franchise. A slow workday at Domino’s Pizza in Conover, N.C. prompted this duo to create videos showing a male sticking cheese up his nose and then putting it on aRead… Read more »

My Favorite Links

Useful links I have found on GovLoop and elsewhere: Leadership Four Star Management – General Bill Creech (1927-2003) orchestrated an extraordinary turnaround of the Tactical Air Command that ultimately swept through the rest of the Air Force and many other parts of the U.S. Armed Forces. Grassroots Leadership – Inspirational FastCompany article about Mike Abrashoff,Read… Read more »

How to Build a Bigger and Better Referral Business

Commit to Your Clients Committing to your clients shows them that they are #1. Assure them that their needs are paramount. This will take care of the majority of the referral work. Explain Your Business Explain to your clients what your business entails. Let them know that you are own a referral-based business, and thatRead… Read more »

Member of Week: Lovisa Williams, Department of State

LOVISA WILLIAMS: GOVLOOP MEMBER OF THE WEEK (and general rockstar) By Andy Krzmarzick Few people in the Government 2.0 space are focusing on the international aspects of social media, such as what we can learn from other countries that are implementing and how it can be used to bridge geographical and cultural divides. Enter LovisaRead… Read more »