Not only do we have a crashing website. Not only do we have a phone line four months late. We also have an #fail for how most people will seek information about swineflu online – search. Mate Jack reports that he is #1 in Google result for ‘have I got cold or swine flu’. AlthoughRead… Read more »
One recurring theme I heard over the course of the two-day Open Government and Innovation Conference was trust. I believe it was David Wennergren from DoD who recommended Stephen M.R. Covey’s book “The Speed of Trust.” I haven’t read it yet but plan to, because I think the connection between social media and trust isRead… Read more »
Allan Eustis and I attended the Open Government and Innovations Conference (OGI) on Tuesday and Wednesday. Like so many, we were lured in by the chance to hear directly from the White House via CTO Aneesh Copra and CIO Vivek Kundra. Both were excellent speakers. They made good points and as a citizen I haveRead… Read more »
Over the past month, I’ve had the chance to speak with a lot of different people from various businesses and organization in the Levelland/Lubbock area. Typically, after a brief description and history of my company the first question is about the value of twitter. It’s easy to criticize or write off the social networking siteRead… Read more »
Privacy. Records management. Accessibility. Information Security. Paperwork Reduction Act. Administrative Procedures Act. Federal Advisory Committee Act. If you’re trying to implement social media at a government agency, I’m betting at least one of those has you grinding your teeth and pulling out your hair. And if you’re like most, you’re down to a few teethRead… Read more »
Republished from eGov AU. No-one really knows how many blogs are operated by Australians. However it could be up to 4 million, if you refer to Technorati’s State of the Blogosphere report 2008, which reported that 3% of global bloggers were Australian and over 133 million blogs had been created since 2002. Likewise Forrester’s GroundswellRead… Read more »
A big part of ensuring gov 2.0 is to remember that it`s not just a site you are building, but that you are offering a service which is Principle #8 from the practical guide to gov 2.0 – It’s a Service A major difference of intranet communities versus social media or social networking sites isRead… Read more »
The Partnership for Public Service and the Office of Personnel Management jointly sponsor the annual Effective Hiring Workshop series, which consists of 5 workshops a year on a variety of topics. We are planning one of these workshops (to be held in September 2009) to focus on federal agencies’ use of social media for recruiting.Read… Read more »
Here’s the next principle from the practical guide to gov 2.0 – Principle #5: Nurture Content Addiction Successful sites are those active enough to maintain the attention of even the busiest people. Novelty and change are one big reason for people to keep coming back. The ongoing success of FaceBook and Twitter illustrate how “contentRead… Read more »
Here’s Principle #3 from my new practical guide to Gov 2.0 – Appropriate Calls to Action The unique value of government 2.0 is engaging the voice of community members, but in the beginning it can be difficult to get people talking within a community. There may be a lot of lurkers, but not a wholeRead… Read more »