Communications

If it Matters, Measure It (and share the metrics!)

This blog entry originally appeared at Reach The Public. One of my first mentors who ran a region of what was then called Ameritech (a baby bell in the midwest), had a saying, “If you value it, measure it.” The larger the organization, the more this holds true. In government, tracking results and sharing resultsRead… Read more »

Sweet Gov Tweets 06.09.09 – 06.10.09

I am back again, this time re-incarnated as Sweet Gov Tweets. To catch up, I am posting two days worth of tweets, so this post is a little long. Before I took all of the RT’s out, it was War and Peace Cordially, Caroline (aka @WiiPigSooie) justinbangs: #Gov20 in Action! Stakeholder comment processes on #publichealthRead… Read more »

GovLoop Member of the Week – Mary Davie, GSA’s Assistant Commissioner, Office of Assisted Acquisition Services, Federal Acquisition Service

When I am asked for best practice examples of how GovLoop is accelerating knowledge exchange and breaking down traditional barriers that hinder interagency communication, I immediately cite Mary Davie. A few months ago, Mary launched the Acquisition 2.0 group with the following comment: “Would love to hear from gov and industry – best practices andRead… Read more »

10 Ways to Enhance Your Online Media Center

by Rick Alcantara 1. List day and night media contacts 2. Include maps of your community 3. Include links to your codebook, council minutes, budget reports, and tax figures 4. Include links to bios of key personnel (e.g., mayor, council members) 5. Post media releases grouped in reverse chronological order 6. Archive editions of yourRead… Read more »

How to design for .gov

Like this … Sample Twitter reaction ‘IT ROCKS!’ I am reminded of the Mac o/s interface though :] (which, woods’n’trees, apparently hadn’t crossed their minds). Immediately appealing, the just redesigned utah.gov site has very strong usability – this was the central aim of the redesign. Behind the scenes it makes use of – I thinkRead… Read more »

Social media strategy in a nutshell: Mission! Tool! Metrics! Teach!

For a few months now, I’ve been repeating this mantra about how to approach social media projects: mission, tool, metrics, teach. It was even one of the options for the day 1 camp song at Gov’t 2.0 Camp. It came to me while walking home from the Metro one day. I was trying to comeRead… Read more »

Do’s + Don’ts (twitter edition)

Over the years, I’ve had a chance to work with a number of talented PR and marketing professionals. One of the best, Susan Jacobsen, is particularly fun to talk with, as she is constantly ahead of the curve when it comes to trend spotting and implementing effective marketing and communication campaigns. Recently, I’ve turned toRead… Read more »

KnowItAll_Tweets 06.08.09

Good morning, I will continue trying to eliminate all of the RT’s and re-posts. If I miss some, please forgive me. Caroline Jerry_Bio: @govloop Department of the Army allows access to Facebook & Twitter from BEHIND .mil firewalls. Still no access to govloop #govloop #gov20 21 minutes ago from HootSuite • Reply • View TweetRead… Read more »

21 Ways to Enhance Employee Communications ©

by Rick Alcantara 1. Communicate your mission, vision and values 2. Align your actions with your words 3. Create and regularly update your communication plan 4. Use communication channels that employees use and trust 5. Deliver relevant communications 6. Leverage technology 7. Create tailored communication for each internal audience, especially new employees 8. Inform yourRead… Read more »