Communications

Heralding “Crisis Management 2.0” at CrisisCamp DC May Lead to Actual Crisis

According to ever accurate Wikipedia, Crisis Management is: “…the process by which an organization deals with any major unpredictable event that threatens to harm the organization, its stakeholders, or the general public. Three elements are common to most definitions of crisis: (a) a threat to the organization, (b) the element of surprise, and (c) aRead… Read more »

Twitter set to introduce “verified” accounts this summer…what a relief!… or is it?

This summer, Twitter is apparently planning to introduce “verified” accounts for celebrities, public officials, government agencies “and other well known individuals at risk of impersonation.” At first blush, this sounds like a good move: it will put many public affairs shops at ease and will level the playing field for agencies coming late to theRead… Read more »

Do You Know Your Agency’s Twitter Policy…?

Note: This post is of my own personal opinion and is not endorsed or supported by any local, state, or federal government agency. Better yet, do you even have one? Twitter is all you hear nowadays. Tweet me this, retweet me that! Government is getting more involved with Twitter and see what a powerful communicationsRead… Read more »

Sweet GovTweets 06.11.09

Good Morning! The most popular RT today was “Army orders bases to stop blocking Twitter, Facebook, Flickr, etc.” It was RT’d about a billion times. (Statements without data are just opinions 😉 ) Caroline Vetmomof2: @brinex you should check out @govloop they had question about Amazon EC2? 9 minutes ago from web • Reply •Read… Read more »

US Army Allows Social Media for Troops

A new article on Wired reveals the Army’s policy reversal concerning social media. Army Orders Bases to Stop Blocking Twitter, Facebook, Flickr Further information about how the Army is moving into the virtual world can be found on the offical website, here. I was somewhat surprised to see a military branch adopting social media/web 2.0Read… Read more »

If it Matters, Measure It (and share the metrics!)

This blog entry originally appeared at Reach The Public. One of my first mentors who ran a region of what was then called Ameritech (a baby bell in the midwest), had a saying, “If you value it, measure it.” The larger the organization, the more this holds true. In government, tracking results and sharing resultsRead… Read more »

Sweet Gov Tweets 06.09.09 – 06.10.09

I am back again, this time re-incarnated as Sweet Gov Tweets. To catch up, I am posting two days worth of tweets, so this post is a little long. Before I took all of the RT’s out, it was War and Peace Cordially, Caroline (aka @WiiPigSooie) justinbangs: #Gov20 in Action! Stakeholder comment processes on #publichealthRead… Read more »

GovLoop Member of the Week – Mary Davie, GSA’s Assistant Commissioner, Office of Assisted Acquisition Services, Federal Acquisition Service

When I am asked for best practice examples of how GovLoop is accelerating knowledge exchange and breaking down traditional barriers that hinder interagency communication, I immediately cite Mary Davie. A few months ago, Mary launched the Acquisition 2.0 group with the following comment: “Would love to hear from gov and industry – best practices andRead… Read more »

10 Ways to Enhance Your Online Media Center

by Rick Alcantara 1. List day and night media contacts 2. Include maps of your community 3. Include links to your codebook, council minutes, budget reports, and tax figures 4. Include links to bios of key personnel (e.g., mayor, council members) 5. Post media releases grouped in reverse chronological order 6. Archive editions of yourRead… Read more »