Communications

Waterwings: A Quick Start to Online Communities

Originally posted at my public sector design blog. A month or so ago I spoke about creating hyperlocal community websites at the Cleveland Westside Leadership Training Collaborative. This is a three session course offered by a group of Cleveland CDCs to assist in training up-and-coming neighborhood activists/leaders. I was part of their guinea pig groupRead… Read more »

Do you plan your online strategy in the same way you plan your media strategy?

Republished from eGovAU. Typically government and commercial media teams spend time identifying publications and journalists that have the most appropriate audiences for an organisation’s products and services. They commit energy to building constructive relationships with those that have influence over the members of the public they are trying to engage, tailoring stories to suit theirRead… Read more »

Mind the Gap

Your organization’s web and communication teams likely did not include web 2.0 or social media staff from the start. Expectations for engagement and more accessible technologies are rapidly evolving and some communication shops – or many depending on who you ask – are playing catch up to become a more dynamic presence in the webRead… Read more »

Recruiting and Vetting Job Candidates Using Social Tools

From LocalGov20.com – Government agencies, especially municipalities, face many challenges in adapting HR divisions to best practices for recruiting, vetting and retaining the best and the brightest of the under-40 workforce. In San Francisco, the workforce now averages 46 years old, and recruitment of Generation X and Millennial Generation workers is constrained. To address this,Read… Read more »

Has Twitter Learned Something? Understand Your Audience

Over the past day or so, Twitter has suffered some backlash to what was deemed a small configuration change and completely disrupted the feature of serendipitous discover. There were a couple of things that happened here: Twitter made decisions based on feedback without going out to do full validation that the issue with @replies wasRead… Read more »

Recession in the UK

On http://scotweb2.co.uk, we have been doing a series of posts on the recession, and what web2 might be able to do to help Where to start ? Written by alex stobart 9 May 2009 Categories: Uncategorized It has been over a week since the last post, and where I live has made the news forRead… Read more »

More data from our survey

As I move through the processes of bringing new Web 2.0 functions into production and of educating the County’s leaders on what this technology can do for them, I keep going back to our survey and compiling the results to address the next topic. At our May department head meeting I presented information about SocialRead… Read more »

PART 1 – W3C eGov Note: Improving Access to Government through Better Use of the Web

Cross-posted from my design blog. Today the World Wide Web Consortium’s (W3C) eGovernment Interest Group published a Note which is the culmination of their first year of analysis on the history, current state, and hopeful future of eGovernment. Entitled Improving Access to Government through Better Use of the Web, the document serves as a greatRead… Read more »