Just spent a couple days in conf. sessions learning how a few gov entities are using social media to communicate with public, press and intra/inter-agency. I was surprised that so few in the audience were aware of the collaboration tools, let alone using them to carry out mission communications. A hopeful note: transparancy and informationRead… Read more »
The night before last – and in the night – Birmingham City Council without much fanfare switched over to its rejigged website. Within moments the twittersphere was alight. It was crashing, it had obvious faults and it looked terrible. Over the next 36 hours reviewer after reviewer found fault after fault. This would not beRead… Read more »
Image by Getty Images via Daylife Jakob Nielsen points me to an astonishing statistic from the cash-for-clunkers programme currently being hailed as a great success by the White House. From the New York Times: The government is tripling the size of the work force assigned to handle the applications. In many cases, the administration saysRead… Read more »
The night before last – and in the night – Birmingham City Council without much fanfare switched over to its rejigged website. Within moments the twittersphere was alight. It was crashing, it had obvious faults and it looked terrible. Over the next 36 hours reviewer after reviewer found fault after fault. This would not beRead… Read more »