IT’S TIME TO ABOLISH THE EXCLAMATION POINT!!!
It is the most wildly over-used mark of punctuation in the English language and is dragging all of us down with its haphazard excitement and indiscriminate emphasis!
Communications
5 Ways to Harness the Power of Digital Services
Learn how experts are successfully using digital services to improve constituent experiences.
How You Can Better Communicate With Your Programmers
Five tips to create a good collaborative environment with your programmers.
The Opportunity for Voice and Video Convergence
In any operating environment, the ability to distill information in real time and communicate clearly across multiple workflows is key to mission success. Government agencies have made strides enabling voice interoperability across teams, yet true interoperability requires more.
10 Barriers to Connecting with Others
We know rudeness gets in the way of relating to others at work. But even common, well-meaning responses can block us from connecting with others. Here are 10 common ways we prevent ourselves from being present and truly listening to others, and steps we can take to remove those barriers.
It’s Not All About Picturing Them Naked: Tips to Engage Your Audience
You all have stories to tell and knowledge to share so don’t let a fear of public speaking stop you from educating people who want to listen.
The Lone Star State Takes State and Local Collaboration to the Next Level
Learn how shared service arrangements and regional planning agencies can help state and local governments harness the benefits of collaboration.
5 Clues for Understanding Difficult Co-workers
Here are some alternative reasons to explore why your colleague may seem rather testy and annoyed.
Your Peg Channel is Dead (Sort of)
During the past 20 years, or so, as video technology has leapfrogged itself to the point where you can shoot a feature film on your phone, many local agencies began hiring communication specialists and video producers to come up with new and creative ways to get their message out. But, in many cases, the priorities… Read more »
4 Questions for Clear and Compassionate Communication
We all want to be heard and understood, especially in a difficult conversation. Ask yourself these four questions beforehand to help your message come across clearly and compassionately to the listener.