You’ve hosted open houses, you’ve ask questions on social media, you’ve created an online feedback form. But you’re still not getting the community engagement you want – and need. You’ve built it, but they’re not coming. Here’s what you might be missing.
Are you here to do something or are you here for something to do?
If your goal is to present information in an unbiased, stick-to-the-facts sort of way, bullet points may work just fine. But if you want your audience to become engaged in your work and take action? Consider the humble story as your communication model.
Given the resources that are in place or inherited, it’s no fault of their own that workforce and economic development staff are hampered in their efforts to productively deliver desired outcomes in services to regional citizens and business customers.
Imagine this. Your agency is tasked with reaching out to individuals in 192 different languages, across many different channels, with varying education and technological expertise. It sounds like an almost impossible task. But that’s exactly what the U.S. Citizen and Immigration Services Customer Service and Public Engagement Directorate accomplished
Avoid being a workplace bully, and concentrate your energy on improving the workplace for generations of women to come. I promise, it’ll be worth it.
Constructive criticism is tough to swallow. It’s even more tough with a difficult boss. Read for practical tips on how to develop a game plan that works in your favor.
Getting buy-in on a new idea is a critical component of creating positive change in your organization. A few tweaks to your approach could improve your presentation and communication skills – are you ready to put that next big idea into action?
How will communications leaders be defined in the future? What skills will you need to be successful as roles evolve? Here are a few ideas.
Design is not merely a first impression of something we are about to consume. It controls how we consume content, from the order we read elements on a page to the shape and spacing of the letters.