Communications

Leaders Teaching Leaders: Leadership Development in the FAA’s Air Traffic Organization

Sean Corbett, Program Manager at the Federal Aviation Administration (FAA), gave an excellent presentation on the FAA’s Leaders Teaching Leaders (LTL) Program at the Training Officer’s Consortium’s Annual Executive Institute in Ocean City, MD this week. Sean shared his experience in standing up and launching an LTL Program at FAA and highlighted the elements that… Read more »

Creating a Learning Challenge in Your Agency

Deadra Welcome, Learning and Performance Strategist at the U.S. Census Bureau, gave a great presentation on Creating a Learning Challenge at the Training Officer’s Consortium’s Annual Executive Institute in Ocean City, MD this week. Deadra shared her experience in building and delivering an engaging 30-day HRU learning challenge with no budget at the Department ofRead… Read more »

We Say It’s Lingo, They Say It’s Jargon: Using Plain Language to Connect with Our Customers

Simplifying language while preserving the technical underpinnings of a message can be a challenge — especially when you get pushback from your more technically-minded colleagues. Here are some things to emphasize to make sure plain language stays alive and well at your agency.