The broad adoption of social media, mobile devices and responsive web content demand that human services agencies think differently about their outreach and engagement tactics with today’s connected citizens.
What can your government agency broadcast on Facebook Live? What kinds of broadcasts are public sector organizations already doing on Facebook Live that can inspire your efforts to catch the attention of viewers?
What if large-scale government organizations had a single cabinet-level agency dedicated to communications and public engagement? The idea of a Secretary or Commissioner of Communications may seem outlandish at first glance, but I believe the concept deserves our consideration.
When we think of confronting difficult conversations, we associate it with a negative connotation. But believe it or not, difficult conversations can actually be incredibly productive. It’s all about channeling the right energy, keeping your cool, and coming with a plan
Praise can fill your team with pride and can become something to look forward to during the most challenging of days.
Set yourself up for success and set a vision for your project — every single time.
It may seem basic and elementary to be going over email etiquette if you’re already in an established career or even just post-grad status, but it’s not. Email etiquette is like a health physical – you’ve got to do an annual check-up to make sure you’re on the right track, and having some outside perspective… Read more »
You may be in search of ways to stay focused in a world where we send and receive emails for the majority of our day. Here are my favorite email management techniques.
To begin to solve a problem as big as digital inclusion, first you need to understand the causes.
Those of us who work in government may not feel directly impacted by the world of civics teachers and government text books, but I’d argue they play an important, under appreciated role in our successes and challenges, big and small.