A 3-Pronged Approach for Prioritizing CX
Governments must think holistically about the convergence of CX, digital transformation and secure, adaptable platforms. The efficacy of citizen services depends on it.
Cybersecurity
Proactively Detect and Prevent Security Threats
The key to mitigating the risk of security threats is leveraging AI-driven analytics to continuously monitor user behavior for proactive threat detection.
Embracing DevSecOps in 3 Steps
DevSecOps features continuously delivering high-quality software by combining software development, IT operations and security into one process.
What’s Your Plan for Managing Agency Operations Post-COVID-19?
There are still unknowns about what government operations will look like going forward, but one thing is certain: This new normal won’t be a mirror image of what we experienced pre-COVID-19.
Prioritizing Cyber Intelligence at DLA
Two Defense Logistics Agency leaders describe how DLA handles its cybersecurity intelligence and share best practices for other agencies.
COVID-19 and 3 Lessons About Secure Telework
With telework looking like an increasingly long-term capability for agencies, here are three tips for working remotely and securely no matter your location.
Enhancing the Security of Cloud-Native Tools and Apps
As the pace of digital innovation intensifies, agencies are looking to technology to meet emerging requirements and fulfill mission needs. In this environment, the use of cloud-native tools is a game-changer for app development.
Moving From Tools to Cultural Changes With DevSecOps
“If it ain’t broke, don’t fix it” is a mentality that has stymied governments for decades — robbing agencies of the benefits that come from incrementally improving operations and adapting to change.
Retaining Visibility in a 100% Remote Work Environment
Adapting to the coronavirus meant that many agencies had to work in ways that were completely at odds with the capacity and IT configurations already in place.
TIC 3.0: Connecting Agencies to Today’s Technologies
In response to the global need to work from home, we’ve seen many government agencies put a renewed focus on equipping their workforces with modern, mission-critical technologies.