How to Increase the Number of Survey Respondents (Part One)
Surveys can offer agencies valuable insight. Here are ways to encourage more people to complete your surveys in more thoughtful ways.
Digital Government
W2 March: The AI Invasion: Are You Ready or Just Along for the Ride?
AI is revolutionizing government work — those who embrace it will lead, while those who resist might just be replaced (or stuck with the fax machine).
Resilient Government Services: Three Strategies to Prioritize Performance and Quality
Resilient IT systems help agencies deliver effective public services, increase efficiency, and enhance constituent trust. Here are three tips for building a resilient system.
Using Data to Engage with Constituents
Mallory Bateman, Director of Demographic Research, Kem C. Gardner Policy Institute, discusses how to use data to engage with your constituents.
Bite, Snack, Meal: A Practical Approach to Feeding Content-Hungry Readers
Trying to satisfy different types of online readers? Use the Bite, Snack, Meal approach and provide different amounts and types of content for people who want just a taste and people who want the whole buffet.
Quantum-Safe Encryption: What It Means, and Why Agencies Should Care
In this video interview, Gina Scinta, Deputy Chief Technology Officer at Thales TCT, discusses why quantum computing poses a threat to agency encryption standards — and how agencies should respond.
Understanding Rural America Today
Rural America is changing, and administering to small-town needs is challenging. The old approaches no longer work; we need new models.
Transform Agency Operations With Digital-First Services
In this video interview, Laserfiche’s Andy MacIsaac discusses how a digital-first approach to services can help agencies transform their operations.
Strategic Priorities for Agencies to Achieve Cost Effective AI
The high costs associated with implementing advanced AI technology are often a significant barrier for agencies looking to adopt such tools. But certain cost-effective strategies — including upskilling, shared AI resources, and efficient tools — can help agencies dramatically reduce development costs.
Four Strategies for Protecting Public-Sector Digital Infrastructure
By integrating certain tools and techniques, including Search AI and a zero-trust architecture, state and local agencies can improve their cybersecurity postures, safeguard their data, and ensure the continuous operation of their digital infrastructure.