AI can revolutionize presidential transitions by streamlining data management, decision-making, personnel onboarding, national security, and public communication, ensuring a more efficient, transparent, and secure transfer of power.
One often-overlooked challenge that complicates workforce management is the issue of employees being overworked and disengaged. But this is a problem agencies can address.
AI chatbots are transforming government services, automating routine inquiries, enhancing accessibility, and improving efficiency.
Government faces increasingly sophisticated cyber threats, from both foreign and domestic bad actors. Here are several key trends for public-sector cybersecurity in 2025, underscoring the challenges agencies face.
Many current digital identity verification processes result in a process in which people experience avoidable delays and difficulties trying to access benefits and services online.
Governments must adopt a cybersecurity-by-design approach to proactively embed security into technology development.
Digital twin technology is transforming government operations by creating real-time, virtual replicas of physical systems to help cities plan and respond.
Filing your taxes doesn’t need to be complicated. The IRS’ Direct File pilot program — building on decades of bipartisan support for such an approach — streamlines the filing process, saving Americans and the government significant time and expense.
Learn how to turning government policies and programs into an accessible resource library filled with checklists, FAQs, and guides
For most government agencies, the challenge isn’t getting feedback (most agencies have plenty.) Instead, it’s knowing how to take all those comments, questions, and suggestions and using them as your agency’s focus group, telling you exactly what your audience needs.