How to Increase the Number of Survey Respondents (Part Two)
There are many ways to increase the number of survey responses you receive. One method is avoiding questions about personal information.
Digital Government
Your IT Transformation Is Like a Heart Transplant — And Here’s Why
Replacing your current IT system with a new one is similar to preparing for and recovering from a heart transplant. And in their different ways, both scenarios can lead to life-changing results.
Digital Transformation: How to Reduce Internet Connectivity Risks
As agencies rely on Internet connectivity to drive transformation efforts, they need to find a way to provide both good service and strong security.
How to Increase the Number of Survey Respondents (Part One)
Surveys can offer agencies valuable insight. Here are ways to encourage more people to complete your surveys in more thoughtful ways.
The AI Invasion: Are You Ready or Just Along for the Ride?
AI is revolutionizing government work — those who embrace it will lead, while those who resist might just be replaced (or stuck with the fax machine).
Resilient Government Services: Three Strategies to Prioritize Performance and Quality
Resilient IT systems help agencies deliver effective public services, increase efficiency, and enhance constituent trust. Here are three tips for building a resilient system.
Using Data to Engage with Constituents
Mallory Bateman, Director of Demographic Research, Kem C. Gardner Policy Institute, discusses how to use data to engage with your constituents.
Bite, Snack, Meal: A Practical Approach to Feeding Content-Hungry Readers
Trying to satisfy different types of online readers? Use the Bite, Snack, Meal approach and provide different amounts and types of content for people who want just a taste and people who want the whole buffet.
Quantum-Safe Encryption: What It Means, and Why Agencies Should Care
In this video interview, Gina Scinta, Deputy Chief Technology Officer at Thales TCT, discusses why quantum computing poses a threat to agency encryption standards — and how agencies should respond.
Understanding Rural America Today
Rural America is changing, and administering to small-town needs is challenging. The old approaches no longer work; we need new models.