Digital Government

6 Capabilities Your Agency Needs in Tech

Agencies should seek a software-based enterprise content management (ECM) system that can achieve modernization goals while enhancing productivity. ECMs provide the tools and strategy to digitize processes, organize agency content, and ultimately optimize workflows. To choose the right ECM, make sure to look for these six critical capabilities.

An Infrastructure for the Digitization of Transportation

This blog post is an excerpt from GovLoop’s recent industry perspective with Cisco, Connected Transportation: A Digital Infrastructure for the Public Sector. To download the full report, head here. What if you could securely and reliably connect your entire transit ecosystem (vehicles, stations, stops, maintenance yards, operations centers, workers, passengers) to deliver a safe, efficient andRead… Read more »

Using Knowledge Management for Better Government Services

Citizens now expect the same types of services from government agencies as they do from their banks, favorite stores and other businesses. Agencies must treat their constituents as longterm customers by keeping up with trends in communication, technology and mobile connectivity. Learn how knowledge management strategies and tools can help.