Why You Should and Shouldn’t Care About the GovTech 100
It’s no secret that civic tech has often been overlooked by the mainstream dotcom circles. But, the tide is changing. New, innovative startups are propping up at a rapid pace.
Digital Government
Snapchat for Government: The Basics
The White House wasn’t the first and certainly won’t be the last government agency to join Snapchat. What do agencies need to know about snapping about public service?
What Makes an Award-Winning Government Website
Successful government websites are consistent, accessible, and current. Surprisingly though, many sites lag far behind today’s communications standards, missing the most important goal: serve the public well.
8 Sanity-Saving Questions for Federal Web Managers
Questions to ask yourself to make sure your website is actually effective.
Apply Now! $100,000 Innovations in American Government Awards
Do you have a creative and effective government program or initiative, or know of one that deserves recognition? If so, Harvard’s Innovations in American Government Awards are now seeking applications for our 2016-2017 award cycle. Administered by the Ash Center at Harvard Kennedy School, the Award is given to programs that serve as examples ofRead… Read more »
Auditable Quality Standards for Highly Effective Government
American Society for Quality Government Division has authorized a new international standard for efficiency and effectiveness in government, around the framework of auditable quality standards. There are three. One is for Process Maturity, one is for Systems Maturity, and the third is for Leadership Standards and is called Aligned Systems Objectives.
To Build a User-Friendly Website, Think Like a Customer
We realized that to meet our customers’ needs, we had to stop looking at the website through our own eyes and start looking at it through the eyes of a user.
The Best Government Mobile Apps for Business… and Your Office
With an increasingly mobile American population, most U.S. federal government agencies have launched mobile-optimized “responsive” versions of their official websites for citizens. A smaller number of agencies have taken the extra step to develop specialized apps for mobile devices like smartphones and tablets, and most of those apps are aimed to consumers / citizens.
Be an Agent of Change. Here Are 3 Small But Important Steps to Help
For any organization, big or small, we have three important lessons to share to help you navigate your own digital transformation. They tackle the intricacies of setting everyone on a common course, building collaboration, and managing expectations.
Elevating the Citizen Experience with Digital Government
Amidst the enticing aroma of bagels, government and industry employees gathered at GovDelivery on Tuesday morning for a panel on elevating the citizen experience in digital government. The foundation of the panel was a report that GovDelivery published recently on trends in digital government engagement. The panel consisted of three current and former government employeesRead… Read more »