5 Ways to Improve Government’s Tomorrow
In order to maintain focus on government’s critical objectives, GovDelivery’s CEO Scott Burns recommends five overarching ideas to guide communications efforts.
Digital Government
How USDA Is Empowering Citizen Scientists with Open Data
USDA’s National Agriculture Library is using open data to make its massive collection of agricultural research accessible to citizens, journalists and anyone who wants to see it.
Can You Engage in 8 Seconds?
In eight governments are attempting to engage, inform and connect with citizens. So it’s not surprising that figuring out how to utilize those eight seconds is imperative for success.
3 Trends in Learning and Citizen Education Government Can Take Advantage Of
Three current and actionable learning trends that digital communicators can take advantage of to get their messages to more citizens.
The 4 Envelopes: Deep Breath Before the Plunge
It will take unprecedented transparency in four interrelated areas together with new processes and executive sponsorship to bring down the “red flag” of digital federal wildfire danger. That will be the focus of my blogs over the next several weeks.
Simple Steps Gov Can Take to Improve the Citizen Experience
The answer to better customer service in the public sector is a simple one, but not easy: “You have to listen, understand, and make connections.”
How Can Government Agencies Express Grief Over Celebrity Deaths?
Should your government agency or public service organization even speak up about a celebrity death? If you decide to share, how can you do so tastefully?
Increasing Engagement Through Your Digital Presence
As citizens demand greater engagement with their government, agencies are working to improve their digital presence to provide a citizen-centric experience. In Tuesday’s webinar, state and local government leaders and industry experts talked about the successful digital strategies employed by Louisville and the state of New York.
Encouraging and Sustaining Innovation in Government for the New Administration
Disciplined and replicable models of innovation will help new leaders drive better customer service, increase citizen engagement, deliver efficiencies and improve outcomes.
What Government Fiction Can Teach Us About Plain Language – From the Big Short to the West Wing
You may not realize it, but your favorite fiction or shows can also teach us a lot about effective government communications, and more specifically about plain language.