Herbert Simon once said “Everyone designs who devises courses of action aimed at changing existing situations into preferred ones.” Before hearing that statement, I had a very narrow view of design. I thought design was for creative types or artists who made shoes, furniture or cool new technology products. I didn’t realize that design encompassesRead… Read more »
GovLoop’s recent online training was aimed at helping government organizations navigate through the challenges and benefits of incorporating cloud computing into an overall IT strategy. It’s becoming more and more clear that cloud computing is the future and GovLoop’s panel of industry experts helped us navigate through the different options and challenges. The panelists included:Read… Read more »
There’s plenty of buzz about government and its contractors being lean and agile. But how should agencies be thinking about these approaches, and how can they practically apply them to government? Greg Godbout, Chief Technology Officer at the Environmental Protection Agency offered this advice to agencies: “Agile is not what a software development team does.Read… Read more »
Today, government is pressed to find new ways to operate and modernize services. To that end, agencies are looking create clear and concise digital strategies. Whether it be through a mobile initiative, implementing cloud computing, or driving decisions through data, government is beginning a transformation process into a 21st century model of governance, with emergingRead… Read more »
For four years, many have been eagerly awaiting cross-agency action on President Obama’s 2011 executive order streamlining service delivery and improving customer service. The U.S. General Services Administration (GSA) recently launched the pilot of Feedback USA to help agencies meet that goal. But, does Feedback USA look like it’s going to be worth the wait? Feedback USA is adding customerRead… Read more »
You have probably heard the concept of human-centered design (HCD) thrown around, but you may be wondering what it’s all about. If you’re like me, you’ve probably searched for ‘human-centered design’ on the internet to learn more. In doing so, you were most likely confronted with a number of results that link to different HCDRead… Read more »
There are far fewer agencies or departments on Instagram than on Facebook or Twitter. And that’s relatively logical if you consider that it is the far more visual platform of the three I’ve looked at so far. But what I love about Instagram is that you don’t have to have amazing pictures (like NASA orRead… Read more »
How technology helps clerks meet public records, agenda and transparency needs
Many Americans are really stressed about one thing right now, and that’s back to school. With about 70 million students expected in kindergarten through college in Fall 2015, everyone’s paying attention to back-to-school messages. Now’s the time to talk to your audiences about how your agency can help them during this hectic period. School administrators and teachers are looking forRead… Read more »
If you somehow haven’t heard of Yelp, it’s a website and app where anyone can review just about anything. People mostly seem to head to Yelp when they’re busting to share their glowing praise or their boiling rage. Now, as announced by DigitalGov, Yelp has a terms of service for official government use. Agencies can claim orRead… Read more »