10 Ways to Enhance Equity and Accessibility in Identity Verification (Part 1)
Identity verification is critical to preventing identity theft, but verification strategies shouldn’t keep people from accessing government services they deserve.
Digital Government
Is There a Phish on Your Line?
This article outlines the importance of mobile device security.
Prepare Against Being a Prime Target
This article outlines ransomware risks to agencies and how to combat them.
Make Secure Constituent Engagements Stress-Free
Here’s a brief look at the obstacles to good digital service.
Maximize Your Mission’s Impact with IoT
This blog details key capabilities of a centralized platform solution.
Considerations When Making the Jump to Cloud
This e-book shares the myths and misconceptions agencies need to know before committing to a cloud resource.
Dig Deep to Defend Your Agency
This video explains how a defense-in-depth solution can protect your cloud environment.
How DevOps Improves the Customer Experience
While the concept of DevOps can be confusing, and is often surrounded by hype, it is important for agencies to understand what DevOps is and why it is essential to helping them meet their goals for improving customer experiences.
Applying Lessons of Constituent Engagement From Congressional Research
Agencies need clear guidelines and processes to track and respond to constituent communications. But as the types of communication expand, agencies need to innovate.
Indiana BMV Builds on Three Pillars to Drive up CX
An overwhelmingly unpopular state agency transformed itself — through IT innovation — and now enjoys a 98% customer satisfaction rating.