In earlier SMART Articles, I discussed the evolutionary phases in becoming a digital organization, described how all business functions are being transformed by social and digital technologies, articulated the primary barriers to digital engagement, and offered a digital transformation framework (to read these and other related pieces, click here). This article extends those pieces by proposingRead… Read more »
What do you know about the clerk working in your city our county government? We’re guessing probably not a lot. However, a clerk in your local government is constantly doing a lot of work — mostly behind the scenes that you may never know about. And the fact is, the job of a clerk is criticalRead… Read more »
Believe it or not, government agencies have started to use emoji. So far, the little digital characters have been used sparingly, yet experimentation is happening. Emoji may or may not be the right fit for your agency. At the moment, they’re youthful and fun, and are often used tongue-in-cheek or with a dose of attitude. But, understanding emojiRead… Read more »
Last week, I wrote about how I go through my creative process, essentially how I get down to the nitty-gritty of how I write a story. When I started this job, I thought I’d just be blogging. Just like I do on any of my personal digital spaces. But instead, I’m doing some “digital storytelling.”Read… Read more »
The following post is an excerpt from GovLoop’s recent industry perspective, Protecting Your Data in the Cloud. In the brief, we examine the challenges of cybersecurity in multi-tenant cloud environments, and offer three steps to achieving data transparency and security. According to Sol Cates, Chief Security Officer at Vormetric, agencies must take three steps toRead… Read more »
Whenever I think of county government, an annoying ear-worm of a song pops into my head. Backed by a twangy hoedown tune at odds with the county’s New York suburban character, the TV commercial for the Westchester County Fair sang promises of “Rides and attractions! Non-stop action! Shows! Animals! Fireworks, too!” Hokey summertime county fairs were my firstRead… Read more »
The set up Last week I want to a conference called Open Source // Open Society (OS//OS). While conferences are great opportunities to learn new things, I normally wouldn’t blog about one. But this one got me thinking about the ‘open society’ aspect and how it fits with government, especially with the work my team isRead… Read more »
At the Alliance for Innovation’s recent Transforming Local Government conference, Virginia Beach was awarded a 2015 Innovation Award for its shared-service plan with Norfolk and Chesapeake. Too often, people weigh the cost savings and efficiency of shared services against the risk of job loss and political difficulties and conclude it’s just not worth it. In workingRead… Read more »
GovLoop’s 4th Annual Government Innovators Virtual Summit is helping you piece together the government tech puzzle. Join us today, April 22nd, from 10:00AM/7AM PT to 5PM/2PM PT to get real tips to tackle some of government’s biggest challenges. We know turning your data into meaningful information can lead to big changes, but how do you actually make senseRead… Read more »
If you’re a teacher, you know that keeping the attention of even one student can be a difficult task. But what about if you have to train a community of over 28 million — and you have to do it virtually? That was the question recently facing the Small Business Administration (SBA). As the agency thatRead… Read more »