Constituents have increasingly high expectations, and government agencies are pressed to do more with limited resources. Digital tools, such as artificial intelligence, can transform how government meets public needs and supports agency staff.
Granicus has just announced the winners of its 2023 Digital Government Awards — recognizing state and local agencies that excelled in seven award categories: Changemaker, Community Engagement, Customer Experience, Digital Transformation, Operational Efficiency, Trust & Transparency, and Website of the Year.
We asked GovLoop readers about their AI-related thoughts and experiences. How are people using AI? What value does it offer, and what would make agencies use the technology more? Is AI more of a benefit or a risk, and why?
As artificial intelligence becomes more prevalent, governments are attempting to control its risks through internal guidance and legislation. Here’s where those efforts stand.
This playbook explains how a modernized approach to observability can help troubleshoot and remediate IT issues faster.
This resource discusses the benefits of automation and best practices for implementing this technology.
This resource explains how consolidation can protect an organization’s networks, clouds, data and endpoints from cyber assaults.
The 21st Century IDEA implementation guide is coming soon. Here’s how to get ready.
Digital accessibility is complex. Having a clear sense of the responsibilities of each of the multiple roles involved can keep important aspects from falling through the cracks.
With advanced networking technologies, such as artificial intelligence and machine learning, agencies can monitor their service areas in real-time and identify areas that need improvement.
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