Companies small and large talk often about the need to be more innovative, but progress without reflection misses a crucial component of cultural innovation. That is, how often do these companies reward top people and their projects? The EPA Innovation Team has several goals: support innovative bench science in the laboratories, demonstrate the power ofRead… Read more »
Philadelphia is the fifth largest US city with a population of 1.5 million. The City sought a better way to serve and connect with its diverse community, and to empower its residents to participate in improving their quality of life. The City partnered with PublicStuff to supplement its 311 call center with an interactive mobile… Read more »
One of the first questions managers ask about innovation is how to form an innovation team. Who should be on it? What should they do? To whom should they report? Many government organizations are already committed to more than they have hours in a day to manage, and forming an innovation team seems out ofRead… Read more »
My nieces share their own iPad, and at times, it is an absolute lifesaver when Auntie Corinne is on babysitting duty. As a tax attorney for the IRS and the mother of three, my sister has become a master juggler, and digital media has helped her do this. Digital innovation has transformed modern day life,Read… Read more »
What drives you? We all have different things that motivate us to work hard. Whether this stems from the inspiration you get from your kids or from a childhood goal you set at the age of ten, we all are driven by different motivations. Our passions are our fuel, and without them, we feel restlessRead… Read more »
Remember the Empath on Star Trek? It was the name of an episode and a character on the original series. It aired in 1968. Empathy was central to the identity of a mind-reading alien. (She was a sort of super-empath who used her powers to absorb the injuries of others by taking them on herself.Read… Read more »
This article is an excerpt from a recent research brief with Appian, Accelerating Government Transformation With IT, which includes a survey of 178 public-sector professionals who identified the challenges, best practices and importance of adopting digital transformation solutions. DISA provides advanced information technology and immediate communications support to the President, Vice President, Secretary of Defense, militaryRead… Read more »
In the last few months, GovLoop has talked about the 10 benefits of going paperless and provided an Enterprise Content Management (ECM) crash course. ECM software allows organizations to manage their documents more effectively and automate workflows, helping remove tedious document management tasks to improve government efficiency. ECM’s six foundational building blocks include the abilityRead… Read more »
Myung Lee, Executive Director of Cities of Service, offers her perspective on the midterm election and how city leaders around the U.S. are advancing volunteerism to solve problems in their communities.
Rethinking government’s business model is as critical to innovation as is technology modernization. Agencies use technology to deliver better value to customers. But technology can drive organizational change in unexpected ways. Business model change is central to doing something different to get a better result. A business model is the way an organization is structuredRead… Read more »