Move aside CSI, there is a new law enforcement tool that is revolutionizing the way public safety organizations solve and prevent crimes: email. Email is the 21st century answer to tip lines, but it’s even better because it creates a two-way dialogue between the citizen and the police force. Email is able to leverage theRead… Read more »
Social media has revolutionized government’s interactions with its citizens. A new survey by NASCIO found 100% of state chief information officers said social media is apart of their business operations. 83% said they use Facebook. 81% use Twitter. 83% use Youtube. 80% of CIOs say social media is either essential or a high priority atRead… Read more »
The Administration is pushing for more performance metrics. They launched Performance.gov in June 2011. So how is it going? And why should these metrics matter? Dennis D. McDonald is an independent consultant. He has written a white paper on web-based performance metrics, “Developing Digital Strategies for Web-based Public Access.” He told Chris Dorobek on theRead… Read more »
In the mobile era, people like to work on any device, anywhere and at any time. This means a lot of information is stored on the device (how many notes do we take on the computer versus a notebook?) and for transparency purposes, moved online. By working in the cloud or through sites like WordPress,Read… Read more »
Nationally millennials make up about a third of the workforce, but in government that percentage hoovers around 8%. What can the government do to reverse the trend? Tim McManus is the Vice President for Education and Outreach at the Partnership for Public Service. He told Chris Dorobek on the DorobekINSIDER program that government needs toRead… Read more »
Known as the country’s record keeper (and my favorite place to bring D.C. visitors) the U.S. National Archives Records Administration (NARA) protects and provides public access to more than 10 billion pages of textual records, maps, photographs, videos and more than 133 terabytes of electronic records. Needless to say, that is a lot of informationRead… Read more »
“I’m just a bill. Yes, I’m only a bill. And I’m sitting here on Capitol Hill. Well, it’s a long, long journey to the capital city. It’s a long, long wait, while I’m sitting in committee. But I know I’ll be a law someday. At least I hope and pray that I will. But todayRead… Read more »
The tornados in Oklahoma and the bombings in Boston showed the true power of state, local and city government employees. Part of the reason they were able to be as effective and efficient as they were was due to the technology at their disposal. Big data, cloud computing, BYOD and mobile all played a roleRead… Read more »
Last week we celebrated the one year anniversary of the Digital Government Strategy, which encouraged agencies to develop mobile services and make public information available anywhere, at anytime and on any device. In the increasingly mobile world, this was necessary to keep up with the private sector and constituent and employee expectations. One year later,Read… Read more »
It was the the tweet heard around the country: “CAPTURED!!! The hunt is over. The search is done. The terror is over. And justice has won. Suspect in custody” The first official announcement that law enforcement agencies had concluded their manhunt for Boston Marathon bombing suspect Dzhokhar Tsarnaev didn’t come at a press conference. ItRead… Read more »