At Your Service: A Case for As-a-Service Solutions
This report details how as-a-service solutions can save agencies time and money while increasing efficiency.
This report details how as-a-service solutions can save agencies time and money while increasing efficiency.
Innovation doesn’t have to be the enemy of providing reliable services — it can help agencies do more with less. Here are some tips on how it’s done.
This e-book explains how agencies can secure and share their data with zero trust.
This report details how agencies can boost their resilience and protect their data against cyber attackers.
Hear expert advice for increasing customer engagement.
Agencies can adopt certain communications strategies to help remove the shame and stigma often associated with applying for government services, and to encourage greater diversity, equity, inclusion and accessibility in government programs.
A digital transformation journey can transform agencies — into sustainable digital service organizations that deliver greater value to their customers.
Data visualization helps people understand and use data more effectively. Here are some pointers for doing it right.
This guide offers tips for effectively reaching your residents digitally, with advice from fellow agencies.
The IRS has developed an excellent model for agency training and development: SHOTs videos, which are available 24/7 and allow employees to brush up on a subject in about three minutes or less on average.