Combined Applications Can Help Bring a Human-Centered Approach to Public Services
Allowing people to apply for multiple programs using one application can provide a much simpler and easier experience of accessing government services.
Digital Government
The Ethics of Inclusive AI
As artificial intelligence (AI) becomes increasingly integrated into our lives, it’s vital that AI systems serve all members of society. AI should be inclusive, fair, and without bias.
Ways to Reduce Data Breach Risk
This report offers tips for reducing data breach risks for government agencies.
Thinking About Sustainability? Start With Your Storage
This report details how agencies can take advantage of flash storage to achieve sustainability goals.
Observability Made Simple
As agencies transform digital operations, their IT ecosystems become more complex. A comprehensive monitoring system can simplify the task of identifying performance and security issues.
How to Achieve Customer Success Through Experience as a Service (XaaS)
To achieve their desired business outcomes and encourage successful customer engagements, agencies should consider Experience as a Service offerings.
The Value of Design-led Thinking
Design-led innovation constantly experiments, responds to feedback, avoids preconceived notions, and embraces diversity. It cares about both what users say and how they say it. And a design-led approach is more likely to succeed than less open and inclusive options.
How Strong Is Your Cyber Foundation?
This playbook details how agencies can tackle the current threat landscape to achieve their cybersecurity goals.
On the Road to Modernized Transportation
This report details how an intelligent transportation system can offer advanced solutions for infrastructure and gather essential data for future decision-making.
How GSA Secures Its Hybrid Workforce
This playbook delivers the building blocks of a secure hybrid workforce.