How Cyber Insurance and Strategies Work Together
This playbook explains how agencies can create a robust cybersecurity strategy.
Digital Government
Seniors, Accessibility and CMS
Older Americans often have sight, hearing, mobility and cognition disabilities that make internet use difficult. The Center for Medicare & Medicaid Services (CMS) is making its web presence more senior citizen-accessible.
At Your Service: A Case for As-a-Service Solutions
This report details how as-a-service solutions can save agencies time and money while increasing efficiency.
Doing More with Less: How Public Agencies Innovate to Deliver Quality Services
Innovation doesn’t have to be the enemy of providing reliable services — it can help agencies do more with less. Here are some tips on how it’s done.
Put Zero Trust to Work in Practical Ways
This e-book explains how agencies can secure and share their data with zero trust.
Bouncing Back: How’s Your Data Resilience?
This report details how agencies can boost their resilience and protect their data against cyber attackers.
Strategies for Increasing Customer Engagement
Hear expert advice for increasing customer engagement.
DEIA & CX: Removing the Burden of Reluctance in Service Delivery with Communication
Agencies can adopt certain communications strategies to help remove the shame and stigma often associated with applying for government services, and to encourage greater diversity, equity, inclusion and accessibility in government programs.
The 6-Step Approach to Digital Transformation Within Government
A digital transformation journey can transform agencies — into sustainable digital service organizations that deliver greater value to their customers.
Data Visualization: How to Show, not Tell
Data visualization helps people understand and use data more effectively. Here are some pointers for doing it right.