Tippecanoe County, Indiana Improved Transparency and Increased Revenue with Mapping Technology

Tippecanoe County, Indiana used GIS technology to improve transparency with the community about property value assessments, increasing government revenue

A House Divided: What Politicized Oversight Means for Gov.’t Employees (and What They Can Do About It) – Part 2

The House of Representatives is launching investigations into a variety of topics, and agencies must be prepared for document and other requests. Here’s how agencies can do that.

“One-Stop Shops” Can Improve Access to Public Services

Apply a human-centered approach to public service delivery by creating “one-stop shops” where people can find everything they need to solve a whole problem or complete an entire activity.

The Future Is Cloud: Which Model Is Right for You?

This guide breaks down the basics of cloud and how its use can benefit your agency.

How Cyber Insurance and Strategies Work Together

This playbook explains how agencies can create a robust cybersecurity strategy.

Seniors, Accessibility and CMS

Older Americans often have sight, hearing, mobility and cognition disabilities that make internet use difficult. The Center for Medicare & Medicaid Services (CMS) is making its web presence more senior citizen-accessible.