Video Meetings Drive a User-Friendly Workplace
Both employees and constituents expect seamless, reliable communication. Video meeting and event capability can supply it.
Digital Government
What Your Agency May Be Overlooking in Its Cybersecurity
Broadly, people often mistake cybersecurity as a sprint with a finish line. But in reality, it is a continuous effort.
A People-Centered Approach to Problem-Solving
An interview with Tara McGuinness, on how networks, technology, management and data practices can be used to tackle inequity and other challenges.
Automation Platforms Drive Government Effectiveness
Tasked to do more with less, government agencies are looking for ways to lighten the burden on overloaded IT teams while also elevating the level of citizen service. Automation offers a way forward.
The 6-Step Approach to Digital Transformation Within Government
A digital transformation journey can transform agencies into sustainable digital service organizations that deliver greater value to their customers.
The Future Is Customer-Centered
There was a time when government paid little attention to how consumers interacted with it, and the Department of Veterans Affairs was no different. But today, the VA is at the forefront of changing that. The VA’s deputy chief veterans experience officer explains both her vision and the obstacles ahead.
8 Best Practices for Virtual Collaboration and Training
GovLoop spoke to federal and state thought leaders about how their agencies are successfully collaborating and training virtually.
Get Ready for 2023 by Focusing on Talent
It’s time for agencies to set their sights on recruiting and retaining talent in 2023. How can they do that, when employees are getting choosier, competition is getting tougher and agencies are struggling with digital services?
How a Human-Centric Approach Can Boost Security
Cybersecurity solutions based on perimeter defense are no longer adequate. Cloud, the explosion of IoT endpoints, and telework call for zero trust.
San Antonio Deepens Trust With Constituents
When it comes to measuring community engagement, San Antonio has found numbers only tell part of the story.