How Well-Designed E-Learning Can Be Life-Saving Work
Creating meaningful online training opportunities that can measure authentic learning may be more important than you think.
Digital Government
A Key Way CIOs Can Drive Digital Transformation
Now is the perfect moment for CIOs to leverage their skills and elevated roles to drive successful progress beginning with human-centered design.
Building Trust in the Virtual Workforce
In today’s new virtual workforce, the word “trust” sparks the need for leaders to rethink how to develop working relationships.
Agile Development Produces More Value for Applications
“The goal of the Agile approach is to develop and release working software on a more frequent basis, reducing release cycles from months or years to just weeks or days.”
How to Innovate Like DoD
As the world’s largest employer, the Defense Department’s innovation strategies can inform and improve other agencies that follow them.
Making Your Agency’s Work Easier
Here are three steps your agency can follow to make automation comfortably fit its workforce and operate more efficiently.
Are We There Yet? No, Transformation Experts Agree
Most agencies have been more innovative during the COVID-19 pandemic. But after weathering the pandemic’s first year, many haven’t charted a course ahead.
How State CIOs Helped Maintain Services During COVID-19
We explore the ways five state governments handled the unprecedented challenges of the COVID-19 pandemic and stayed focused on serving citizens.
How the VA Gained Veterans’ Trust
When the VEO was established in 2015, the ultimate goal was to listen to veterans’ voices. The office strategically deployed core CX capabilities.
Learning Long-Term Hybrid Work Etiquette for Your Office
As opposed to applying office expectations to the remote world, new expectation-setting can go a long way in an arena where the rules are yet to be written.