Learning Long-Term Hybrid Work Etiquette for Your Office
As opposed to applying office expectations to the remote world, new expectation-setting can go a long way in an arena where the rules are yet to be written.
Digital Government
The BBC Goes Big on Digital – and on Data and Security
Becoming a data-centric organization means the BBC could re-engage audiences, but could potentially be a liability if it failed to secure sensitive data.
How Tennessee Gave Voice to Its Constituents
Customers have shifting expectations for the government and it’s necessary for government to engage people where they are.
Ensure Your Back to Office Plan Can Support Hybrid Working
As the world continues to adjust to new ways of living and working, many organizationsare looking to plan for the future and reopening offices.
Transform People, Process and Technology to Accelerate Your DevOps Journey
Learn practical skills to adopt and implement DevOps practices by transforming people, process, and technology with training courses.
A New Option for Overcoming Regulatory Hurdles to the Cloud
AWS is rolling out a global program developed specifically to help organizations with potential pitfalls of regulations in the cloud.
Future-Proof Citizen Engagement with Intelligent Help Centers
“Citizen engagement and participation are crucial to community buy-in and incorporating citizen voices into decision-making.”
A Core Discipline to Build Public Trust: Customer Experience
A challenge for agencies in this increasingly digital world is the ability to understand the human experience of accessing services and benefits. “Government cannot treat us like humans if they don’t understand our experiences.”
5 Key Considerations for Enhancing Employee Engagement
As the world adjusts and evolves to new ways of working, organizational leaders are being tasked with enabling hybrid remote and office working for their teams, putting the right systems and infrastructures in place to ensure a consistent employee experience. It is clearer than ever before that technology will play an increasingly essential role inRead… Read more »
Paper-Based Workflows Are Still Essential
Even as organizations become increasingly digital-native, paper-based workflows remain essential and agencies should leverage this catalyst.