A New Option for Overcoming Regulatory Hurdles to the Cloud
AWS is rolling out a global program developed specifically to help organizations with potential pitfalls of regulations in the cloud.
Digital Government
Future-Proof Citizen Engagement with Intelligent Help Centers
“Citizen engagement and participation are crucial to community buy-in and incorporating citizen voices into decision-making.”
A Core Discipline to Build Public Trust: Customer Experience
A challenge for agencies in this increasingly digital world is the ability to understand the human experience of accessing services and benefits. “Government cannot treat us like humans if they don’t understand our experiences.”
Mindfulness and Gratitude in Times of Change
Kindness, gratitude and mindfulness can help us be gentle to ourselves and thankful to others, so take the time to practice both.
5 Key Considerations for Enhancing Employee Engagement
As the world adjusts and evolves to new ways of working, organizational leaders are being tasked with enabling hybrid remote and office working for their teams, putting the right systems and infrastructures in place to ensure a consistent employee experience. It is clearer than ever before that technology will play an increasingly essential role inRead… Read more »
Digital Equity for America’s Most Vulnerable Populations
While anyone can suffer from digital inequality, these three groups, in particular, suffer from it at a disproportionate rate.
Paper-Based Workflows Are Still Essential
Even as organizations become increasingly digital-native, paper-based workflows remain essential and agencies should leverage this catalyst.
Simple Steps to Solving Complex Problems
In the face of complex problems, many innovators in government sign onto a simple-solution idea, and in Rhode Island, that has sparked change.
Transportation Data Reveals the 100 Greenest Metro Areas in the US
Many cities moved quickly to adjust transportation infrastructure. Your agency can use this data to gain insights for your transportation planning efforts.
The 5 Best Virtual Meeting Tips
Here are five virtual meeting tips to reduce anxiety around video conferences and cast yourself in the most professional light possible for remote work.