4 Ways to Help Your Agency’s Users
Here are four ways to improve your agency’s user experience (UX) before Joe Biden’s President’s Management Agenda (PMA) comes out.
Digital Government
What We’ve Learned About Cloud
Widespread telework ushered in a new suite of applications and workflows. With it, agencies gained familiarity with cloud solutions, learning on the way.
Boosting Your Agency’s Innovation in 3 Steps
Innovation can help agencies meet the public’s demands and accomplish their missions with more agility, creativity and flexibility.
Cybersecurity Done Right Can Empower Employees
The need for security shouldn’t hinder employees from doing their best work without headaches. We spoke to gov experts who are balancing both.
Containerization: Don’t Get Blindsided by Hidden Security Threats
How can you establish a scalable and secure method for containerized application delivery? Increasingly, organizations are taking two approaches.
What Login.gov’s Expansion Means for Local, State & Federal Government
Login.gov identity service is now available to city and state governments. Here’s why this is the biggest govtech news to come out in the last five years.
Are Misconceptions Holding You Back?
During GovLoop’s latest online training, a group of public sector and private sector discussed the myths and misconceptions surrounding government.
How to Digitize Mission Processes for Better Customer Experience
Now more than ever, agencies must improve citizen experiences by retiring paper-based processes in favor of digitization, automated forms and modern case management.
Innovating During COVID-19’s Second Wave
“The first wave of COVID-19 has shown us how agencies need to invest in shifting away from reactive customer experience to proactively offering digital solutions.”
Reimagining IT Teams to Support Government Service Delivery
IT teams need to augment their traditional responsibilities with digital service delivery capabilities to better support their departments and agencies.