How Virtual Queues Are Transforming Government Services
Waiting in line is something we’ve been conditioned to do — from coffee shops to amusement parks and at government offices with ticket numbers in hand. But then COVID-19 hit.
Digital Government
Using Performance Analytics to Gain Powerful Insights
It’s difficult to get visibility into the right data, performance analytics is the engine for agencies to use data-driven insights to make better choices.
How the City of Oakland Empowered Virtual Civic Participation
As a result of just three virtual efforts, citizens are more engaged than ever before. They have opportunities to get involved in their city.
What to Prioritize and Invest in During a Budget Shortfall
It is important to focus on cost, efficiency, and performance while prioritizing investments that promote multi-year outcomes.
How to Get the Most Value From Linux
How can you get the most out of Linux? Should you go for the free software or vendor-supported? Should you go at it alone or take it enterprise?
User Experience: An Emerging Best Practice
In the past decade, the concept of user experience (UX) in government IT has gained widespread acceptance and moved into the mainstream.
Accelerate Your Agency’s Adoption of AI and ML with AWS and Partners
AI and ML solutions can increase agencies’ efficiency, improve job satisfaction, and increase the quality of services offered to constituents.
Understanding Generational Differences Can Improve Local Gov Services
New research findings make clear that local government’s approach to service cannot be one-size-fits-all. At a time when effectively reaching and engaging all community members is imperative for public health and continuity of government operations, understanding and meeting generational differences is critical.
3 Things Colleges Can Teach Agencies About Cybersecurity
The COVID-19 pandemic has forced both government and higher education to think more about remote data and other cybersecurity concerns.
22 Tips for Virtual Speaking Engagements
These tips will help you prepare from beginning to end for any virtual speaking engagement so that it is an engaging and successful appearance.