4 Ways to Protect Your Data from Cyberthreats
These tips will help agencies at every level keep their sensitive citizen data safe from major cyberthreats such as ransomare.
Digital Government
Match Employee Skills to Customer Needs for Happy Customer Experience
To serve its customers best, the Defense Digital Service (DDS) recruits for the skills and capabilities that its customers need.
How Agencies Can Protect Data and Enhance Cybersecurity
Cybercriminals see new opportunities to attack agencies by exploiting unsecured cloud-based services that were deployed as part of the shift to remote-work.
Collaboration for Challenging Times
If we are to innovate and grow our way out of the current COVID-19 pandemic, continued creative collaboration will be essential.
Serving vs. Engaging: There’s a Difference?
Technology is the through-line to remove barriers and engage the generations in ways that are comfortable, easy and effective for each.
The Potential to Enhance the Citizen Experience With Automation
Although most agree that improving CX is needed, we wanted to understand whether they see a role for automation technology in that endeavor.
Overcome Legacy Infrastructure
If modernization is the key, then legacy infrastructure is the rusty hinge preventing the door from swinging open. The challenge for federal agencies is to find a solution that encompasses all aspects of modernization.
5 Questions Tribes Should Ask When Choosing Grants Management Solutions
Here is a breakdown of the five most important questions every tribal government should ask when considering a grants management solution.
Digital Solutions Support Mission to Keep Children Safe
Today, NCMEC reaches a global audience by disseminating critical information through a broad range of digital touchpoints across web, mobile and social media channels.
ODOT ADA Inspector Certification Training Goes Virtual
The Oregon Department of Transportation Construction Training Program is looking to expand its use of virtual classes.