Feds Eye Technical Skills to Support Increased Automation in 2020
The administration is focused on continuous learning and development around automation and understanding its impact on the workforce.
Digital Government
The Promise of Online Dispute Resolution
Technology provides huge opportunities for empowering citizens and expanding access to justice. Courts need to harvest technology in order to stay relevant. ODR is a powerful way to do that.
Confessions of a Digital Undertaker: The Realities of Innovation in Cities
I’m over government “innovation.” Not because innovation isn’t conceptually important, but because of the term carries a sense of ownership relegated to a chosen few in any given organization.
Foundations for Federal Digital Transformation
Real digital transformation starts by assessing your “digital maturity.” This requires a comprehensive, top-to-bottom examination of how you operate today.
How to Engage Your Community with User-Generated Content
How are government agencies and organizations using user-generated content to provide an immediate, authentic, and engaging digital experience for citizens?
6 Best Practices for Successful Digital Transformation
Government exists to serve citizens and the public. “When it comes to online services, we have to do better,” said Jonathan Kraden from the General Services Administration’s (GSA) Office of Customer Experience during GovLoop’s online training.
Empowering Public Housing Authorities Through DevOps
Although there are still a fair amount of manual processes, HUD as a whole is starting to implement continuous integration and continuous development, key tenets of DevOps.
7 Things to Consider Before Adopting a New Social Media Platform
Should government agencies be using TikTok?
Keep Complexity from Slowing Down Cloud Transformation
Most organizations will adopt a hybrid, multi-cloud environment by 2021 to fit their complex needs. So here are three priorities your agency should focus on to manage a more complex environment.
How to Design City Technology with Community
User experience design grounded in community insights and followed by the rapid implementation can be a recipe for success.