How SBA Set Model Expectations for Upgrading Legacy IT
The Small Business Administration (SBA) suffered from outdated IT infrastructure, but new tools and support transformed their status in a few short years.
The Small Business Administration (SBA) suffered from outdated IT infrastructure, but new tools and support transformed their status in a few short years.
What makes a community intelligent? How is it different from a smart city?
Swarnali Haldar, the CIO at the National Archives, breaks down the switch to electronic record-keeping and gives insights into what it means to be CIO.
Local governments are recognizing that in order to innovate, they need to act upon new ideas, as well as focus on new ways of delivering services.
A federal cloud computing expert says that agencies should stop trying to make the technology meet the needs of their “average” employee.
Artificial intelligence is trending, but fears of bias and discrimination can cause public outcry. In Canada, the public and private sector work together to mediate concerns.
How agile problem solving can enable public-private collaboration that helps address some of their most significant mission-focused issues.
Hawaii’s agencies are now using Adobe Document Cloud solutions for everything from employee onboarding to signing common documents
The success of 311-model continues to inspire and ignite innovation.
In constructing a championship team, coaches and general managers try to find a blend of the right people and culture; one of the two is not enough.