Putting the ‘U’ in User Experiences in Government
User experience in government isn’t just about tech – it refers to how easy or difficult it is for government employees to get their job done.
Digital Government
Showcasing 311 in Canada
Canada is a leader in sports and government services
Make Sure to Attend GovLoop’s User Experience Virtual Summit
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The Cyberthreats Keeping Top Feds Up at Night
During a recent cybersecurity conference, major federal figures expressed worry about threats ranging from China to deepfakes.
Learn How the City of Albuquerque Uses Alexa to Serve Citizens
Albuquerque’s 311 system goes beyond traditional phone calls with online, mobile app and Alexa options. Did you know in 2018, Albuquerque became the first city to integrate Amazon Alexa with its 311 contact center?
Unified, Adaptable & Secure: A Digital Workspace Solution for Corrections Agencies
Digital workspaces are an integral part of corrections agencies’ missions, but prioritizing unity, contextualization and security are vital.
How DevOps Improves Development Speed and Team Collaboration
DevOps is an evolving philosophy and framework that encourages better application development and faster release of new or revised software products.
How the Largest Library in the World Embraces Digital Transformation
Imagine being responsible for elevating the digital planning and initiatives for the largest library in the world. For Kate Zwaard, Director of Digital Strategy at the Library of Congress (LOC), that is both her reality and passion.
Hyperconnected City Index: Unlock Value from Your Smart Cities Investments
Businesses and urban residents are embracing technological innovation faster than many cities can react. With digital change happening in hyper-speed, urban leaders need to act now to bridge the technology gap between their cities and stakeholders.
DHS CIO Reveals IT Modernization Plans, Workforce Retention Efforts
Homeland Security Department Chief Information Officer John Zangardi shared his strategy for retaining cyber talent and modernizing DHS networks and security operations centers.