Enhancing Citizen Digital Experiences With Data Insights
What propels true transformation is understanding what citizens want from government services and how technology and process improvements can meet those needs.
Digital Government
OPM Reorganization Behind Schedule, Plagued by Absent Details
Tuesday, the House Committee on Oversight and Reform held a hearing to examine the process of the long-promised Office of Personnel Management (OPM) reorganization that is underway,
DISA Announces Prototype to Expedite Security Clearances
DISA announced a new prototype effort that will use machine learning and AI to improve decision-making in the security clearance process.
A Citizen-First Mindset Drives Better Government Services
As agencies roll out and enhance their digital capabilities, they must find ways to engage with the people who need those services most.
Adopting a Platform Approach for Cloud Security
Moving to the cloud is one way agencies are transforming. But as different instances of cloud get set up across agencies, siloes are created, and a holistic approach to security can become nearly impossible.
Why Local and State Governments Should Look to the Private Sector When It Comes to Automation
Though operations between the two sectors are very different, the public sector can still learn a few lessons in digital transformation from the private.
Want to Innovate? Adopt a $50,000 Mindset
Over the past year, the Department of Labor has been looking at how to improve IT operations to align with its mission. DOL’s CIO explains.
Ransomware: A Real Threat to Your Cybersecurity
Ransomware is a malicious software that freezes computers and computer-controlled equipment until the victim pays a ransom to the executor.
The $16.7 Billion Opportunity for Agencies That Digitize
Agencies that replace paper forms with digital self-service solutions, streamline static PDF forms and digitize end-to-end processes can expect big gains.
How You Can Prepare for a Transformative Move to Cloud
Why do agencies want to move to the cloud in the first place? There’s a perfect storm environment that’s making migration happen.