Making it Personal: Digitizing Government Services
As government moves forward with AI, agencies can bring these types of commercial best practices to citizens to improve the customer experience.
As government moves forward with AI, agencies can bring these types of commercial best practices to citizens to improve the customer experience.
A collaborative team of government engineers, designers, and content specialists launched the second iteration of a system earlier this month to help federal agencies create better digital experiences for users.
The fluidity of a multi-cloud model makes it challenging for agencies to defend against cyberthreats, on top of satisfying the requirements of the Continuous Diagnostics and Mitigation (CDM) Program and other federal benchmarks, a Software-Defined Secure Network (SDSN) can help.
Learn more about Operations Research, the discipline of applying advanced analytical methods to inform better decisions, primarily to optimize organizational operations through a scientific methodology.
Forms are one of the main sources of information intake for government agencies, and yet they’re often thrown together haphazardly – with overutilized templates or poorly considered practices.
An audit found that the mission, goals, and objectives related to FedRAMP were unclear, which made it difficult to measure the program’s success.
The continued evolution of data transparency requires that governments move data from informing to enabling stakeholders. Pairing modern technology with the timeless art of storytelling is a key way to overcome current public sector challenges and solve real-world problems.
GIS presents a platform for sharing and collaboration for communities to solve problems. It’s a means of strategizing what is most important to a community.
Successful courts are bringing self-help services to citizens, creating collaborative justice partnerships, and saving time and money along the way.
Sometimes agencies lack the time or resources to fully phase out legacy IT systems. According to a March 27 audit from the Energy Department (DoE) Office of Inspector General (OIG), DoE was one of those agencies.