Creating a Personalized, Digital Experience in Government
Ultimately, to improve digital services and overall CX, agencies must first understand who their customers are. These Adobe experts explain how.
Ultimately, to improve digital services and overall CX, agencies must first understand who their customers are. These Adobe experts explain how.
The incorporation of digital services through Agile development has saved Santa Clara County hundreds of millions of dollars.
How can government agencies work smarter? For one, they can use geographic information systems (GIS) to increase effectiveness and management and go further by combining GIS with the Internet of Things (IoT).
In an effort to replace costly and aging technology and rightsize its data center footprint, the Homeland Security Department (DHS) is looking to shift significant portions of its $6.8 billion IT portfolio to the cloud.
The 21st Century Integrated Digital Experience Act (IDEA) was signed into law on Dec. 20, 2018 to bridge the gaps with modernizing government agency technology and previously non-digital, paper-based processes. So what does that entail for government agencies?
Software licensing can be disordered, and understanding the risks involved can require time. How can agencies control the chaos and understand the risks?
Trump’s order instructs all federal agencies to prioritize and allocate funding for AI programs that serve their individual missions.
The common trait insider threats have is their access to an agency’s internal data, IT infrastructures and security practices.
A new law strives to change the status quo by promoting modernization of government agency technology and previously non-digital, paper-based processes.
What exactly does the CSF recommend and how can governments use it to tackle their own unique organizational concerns?